9.6
SpotScore
Creatio Reviews in July 2026: User Ratings, Pros & Cons
Maximize your workflow freedom with no-code automation.
Add to compare
Starts from $25 / user / month when monthly
Creatio Reviews & Ratings
Are you using Creatio?
Spotsaas Editor’s POV
Creatio is an excellent no-code platform that allows businesses to automate CRM and enterprise workflows without needing coding skills. The platform offers extensive customization, allowing users to tailor solutions to their needs, and provides a comprehensive suite of CRM tools for marketing, sales, and service. With industry-specific workflows for 20 verticals ...Read more
Creatio pros and cons
Creatio allows users to automate workflows without needing any coding skills, making it accessible for non-technical users.
With a high degree of freedom, users can tailor workflows and CRM applications to meet their specific business needs.
Creatio provides a full suite of CRM applications, including marketing, sales, and service tools, enhancing customer relationship management.
It offers workflows tailored to 20 verticals, ensuring businesses in various industries can adopt best practices.
While it's a no-code platform, there can still be a learning curve for users unfamiliar with CRM systems.
Integrating with other systems might be challenging for some organizations, requiring technical expertise.
Filter results
Sort by :
Showing 11-20 out of 61
VU
Verified User in Building Materials
06/12/26
What do you like best about Creatio?Creatio provides a great user experience. The interface feels intuitive, and it’s easy to use.Review collected by and hosted on G2.com.What do you dislike about Creatio?If someone isn’t familiar with how it works, they may end up creating unnecessary fields, which can then be difficult to delete.Review collected by and hosted on G2.com.
VU
Verified User in Insurance
06/12/26
What do you like best about Creatio?I love the foundational tech, composable architecture and the end user empowerment for AI utility.Review collected by and hosted on G2.com.What do you dislike about Creatio?I don’t know that I’ve landed on any negatives yet.Review collected by and hosted on G2.com.
JP
Jarema P.
06/12/26
What do you like best about Creatio?I use Creatio to tackle the daily challenges of service and sales teams, focusing on CRM implementation. It helps me speed up delivery with AI and no-code tools, bringing me closer to business teams during implementation. I really like the agents and upcoming voice AI features that Creatio offers. The business process automation is another aspect I appreciate, as it enhances efficiency. I love the Freedom UI because it provides actual freedom; I can build ...
Read more
VU
Verified User
06/12/26
What do you like best about Creatio?I like that Creatio is easy to use and offers no-code functionality. This allows for quick implementation of changes. The initial setup was easy, especially with support from our partner. I would definitely recommend Creatio to a friend or colleague with a score of 10.Review collected by and hosted on G2.com.What do you dislike about Creatio?Monitoring our many environments, especially knowing which environment is at what status and when updates are ...
Read more
MM
Michelle M.
06/12/26
What do you like best about Creatio?Enthusiastic and knowledgeable staff throughout prospecting stageReview collected by and hosted on G2.com.What do you dislike about Creatio?Initial cost estimates and additional due diligence needed for partnersReview collected by and hosted on G2.com.
VU
Verified User in Banking
06/12/26
What do you like best about Creatio?Workflows,CRM and AI with genuine care mentality.Review collected by and hosted on G2.com.What do you dislike about Creatio?The cost of the solution and the implementation costs.Review collected by and hosted on G2.com.
HH
Horst H.
06/12/26
What do you like best about Creatio?I like Creatio's no-code abilities, which makes it very easy to work with. I also appreciate the AI-powered features, which help speed up the time to value. The initial setup of Creatio was very easy, and it's really great overall, with not much to improve.Review collected by and hosted on G2.com.What do you dislike about Creatio?Lowering AI consumption costsReview collected by and hosted on G2.com.
BR
Bonarge R.
06/12/26
What do you like best about Creatio?I really like the way we can build solutions with Creatio. I especially value the CRM, the 360 view, and BPMN. Additionally, the integration with the API was extremely simple.Review collected by and hosted on G2.com.What do you dislike about Creatio?I think the front-end interface could improveReview collected by and hosted on G2.com.
JZ
Jacek Z.
06/12/26
What do you like best about Creatio?Simplicity to customizes workflow for business processesReview collected by and hosted on G2.com.What do you dislike about Creatio?Flexibility - sometimes it’s difficult to customize not writing codeReview collected by and hosted on G2.com.
RI
Randall I.
06/12/26
What do you like best about Creatio?I deal with the partner team. They are sharp and very proactive and supportive.Review collected by and hosted on G2.com.What do you dislike about Creatio?Our contacts want to execute on as much as possible. But maybe too much. Things can tend to slipReview collected by and hosted on G2.com.
Free vendor scorecard
Evaluate Creatio objectively with the low-code development software scorecard
A weighted low-code development software vendor scorecard to score Creatio against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].