Coupa Expense Management Reviews in May 2025: User Ratings, Pros & Cons

Expense management integrated into the rest of your spend management solution

What do you like best? Coupa takes visibility to the next level. I love being able to have visibility into our spend from expense reports. What do you dislike? The per diem functionality needs some work, but is still a vast improvement over our existing solution and process. What problems are you solving with the product? What benefits have you realized? Expense management has allowed us to leverage less time spent on processing transactions, tracking approvals and filing ...

We Heart Coupa

What do you like best? The user interface is fantastic! I love that you can log directly into Coupa, but you also have the option to use the app. What do you dislike? I wish there was an easier way to give additional visibility to speciality users. What problems are you solving with the product? What benefits have you realized? We are definitely getting smarter with spend management overall.

Great way to manage team expenses

What do you like best? We can easily track and see the expenses of our team. Expenses now only take me a couple hours for the month, instead of hours each week! What do you dislike? There are very few things I can think of that I DON'T like about the platform, it's so user friendly! What problems are you solving with the product? What benefits have you realized? We can easily track expenses and purchase orders for our team.

Coupa is amazing for expediting the expense process.

What do you like best? The ease of use. The wallet feature is extremely helpful and really speeds up expense entry. What do you dislike? I can't think of anything that doesn't work well. What problems are you solving with the product? What benefits have you realized? Accurate tracking of expenses and expedient reimbursement.

Coupa is great!

What do you like best? I like that Coupa gives me visibility into where my expense report stands in the approval process! What do you dislike? I don't like that users who are contractors and vendors would need two logins to mange their different accounts. What problems are you solving with the product? What benefits have you realized? I think our company has really tightened our belts with the help of Coupa, especially because it forced us to begin using PO's!

A good expense management system that has room for improvement

What do you like best? Coupa's expense management interface is very intuitive and users can pick it up and understand how to submit an expense report without extensive complicated training. What do you dislike? In some areas on the administrative side, Coupa can be restrictive on how to configure rules or approvals. For example, logic for approval chains must follow conditions of all AND conditions or all OR conditions - you can not mix AND & OR conditions. Recommendations to ...

Simplifying expense reports with very few issues.

What do you like best? The app is a great function for our users to work with. Coupa makes it very easy for me to review and approve expense reports. What do you dislike? We have some issues with the ability to attach receipts or to submit a report. Recommendations to others considering the product: Take the extra time to make sure users fully understand what they need to do to successfully submit reports. I took over the Coupa admin role a while after it had been ...

Coupa Expense Platform

What do you like best? I thoroughly enjoy the user friendly platform. Coupa is very versatile and easily understandable for a wide range of users. What do you dislike? I do not like how you have to click in and out of each document rather than have an arrow feature, which would bring you from one document to the next. It is also frustrating when approving expenses how the platform brings you back to the homepage every time you are finished reviewing a report. Not a dislike, but ...

coupa

What do you like best? approval chains ease of use mobile capabilities What do you dislike? limited blockers Delegate function limitations (know that is addressed in newer versions) What problems are you solving with the product? What benefits have you realized? user intuitive data for analytics around expenses

Next Gen App

What do you like best? Great ease of use. Super intuitive, like how it's focused on the complete platform. Wallet is helpful for travelers on the go. Great update! What do you dislike? Would like to see additional functionality around quick requisitions What problems are you solving with the product? What benefits have you realized? We have significant amount of travelers on a weekly basis, so we need users to be up to date on submitting reports. The mobile app enables our ...