Coupa Expense Management Reviews in May 2025: User Ratings, Pros & Cons

Coupa t&e

What do you like best? Mobile app, easy to use, going paperless receipts What do you dislike? There is currently nothing I dislike About it What problems are you solving with the product? What benefits have you realized? Eliminating paper and timely submitting of expenses

Coupa T&E

What do you like best? The ease of using the system from a user and finance standpoint. It also has messages when the expense is not within company policy which is beneficial to the person submitting the expense. What do you dislike? We just implemented the T&E module and at this time I like everything that it does What problems are you solving with the product? What benefits have you realized? Compliance to the T&E Policy. The module is user friendly

Very user friendly

What do you like best? Coupa's expense platform is easy to use, and great for visibility and tracking. What do you dislike? We have challenges around users coding correctly but Coupa does help the user with its flexibility around tags and keywords. What problems are you solving with the product? What benefits have you realized? We can use Coupa for all corporate card, personal and operational funding reports. We use it internationally as well.

Excellent customer service, easy to learn

What do you like best? Having coupa makes my work so much easier. What do you dislike? Nothing! Everything works great for me and what I do. What problems are you solving with the product? What benefits have you realized? Work flow and visibility of expenses

Digitized work flows

What do you like best? The application is intuitive and user friendly. The mobile application makes it easy to capture and approve expenses. What do you dislike? Opportunities to improve the support model so that it's more consistent. What problems are you solving with the product? What benefits have you realized? Centralized expense Mgmt with streamlined visibility.

Paperless audits,receipts... user friendly

What do you like best? Wallet, mobile App, ability to approve on the go What do you dislike? Report extraction.. what goes in, can't a,ways be retrieved Recommendations to others considering the product: Better reporting. Metrics What problems are you solving with the product? What benefits have you realized? Looking into data analytics

Coupa expense

What do you like best? I like the ease of use and mobility capabilities What do you dislike? I haven't identified anything at this point What problems are you solving with the product? What benefits have you realized? Spend management

Great v18 release

What do you like best? Love the functionality that allows for users to upload their hotel folio and have their expense report automatically itemized- so cool! What do you dislike? Commodity codes aren't being looked at when the system itemizes receipts. What problems are you solving with the product? What benefits have you realized? Getting rid of paper and increasing transparency!

Coupa Expense Beginner

What do you like best? Able to group different types of expenses on one report. What do you dislike? Need better reporting and delegation features What problems are you solving with the product? What benefits have you realized? Will be able to view p-card transactions as expenses vs invoices

Purchasing Manager

What do you like best? Visibility of all expenses across all the organization What do you dislike? Not being able to edit an expense report once approved by Accounting Review What problems are you solving with the product? What benefits have you realized? Traceability of all expenses. Manage expenses based on trends