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Convin - Conversation Intelligence Software

Convin Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize your sales calls, close more deals.

4.7

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Convin Reviews & Ratings

4.7

Excellent

Based on 633 ratings & 471 reviews

Rating Distribution

Excellent

(399)

Very Good

(64)

Good

(8)

Poor

(0)

Terible

(0)

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Showing 161-170 out of 471

A

ASHUTOSH

10/23/23

5 out of 5

"Cutting-edge features of Convin"

What do you like best about Convin.ai? It can help us to understand what we have done and helps us to identify our mistakes. its very easy and simple to use with 1 click solution. What do you dislike about Convin.ai? Before some days, I was facing login issues but may be that is due to lot more features update What problems is Convin.ai solving and how is that benefiting you? Identifying the mistakes made in the calls which helps us to serve better with our customers.

A

ASHUTOSH

10/23/23

5 out of 5

"Cutting-edge features of Convin"

What do you like best about Convin.ai? It can help us to understand what we have done and helps us to identify our mistakes. its very easy and simple to use with 1 click solution. What do you dislike about Convin.ai? Before some days, I was facing login issues but may be that is due to lot more features update What problems is Convin.ai solving and how is that benefiting you? Identifying the mistakes made in the calls which helps us to serve better with our customers.

HS

Himani Saini

10/23/23

5 out of 5

"Convin's Instant Call Analytics"

What do you like best about Convin.ai? Convin has made our call evaluation more efficient. The consistency of the AI-generated score with our manual audits demonstrates its trustworthiness. It's a tool that has improved our everyday operations by assisting in our improvement efforts and providing an accurate estimate of customer conversion rates. What do you dislike about Convin.ai? Not yet since it is easy to use and integrate with other softwares What problems is Convin.ai solving and how ...

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AS

Akshit Sharma

10/23/23

5 out of 5

"Great Call Auditing Software"

What do you like best about Convin.ai? Convin provides call auditing with transcripts which makes it easier for any user to easily find what they are looking for in a call. What do you dislike about Convin.ai? I do not feel that there is anything to dislike about Convin. What problems is Convin.ai solving and how is that benefiting you? Convin is an AI tool helping us to review our calls so that we can provide our customer with a better overall experience.

AS

Akshit Sharma

10/23/23

5 out of 5

"Great Call Auditing Software"

What do you like best about Convin.ai? Convin provides call auditing with transcripts which makes it easier for any user to easily find what they are looking for in a call. What do you dislike about Convin.ai? I do not feel that there is anything to dislike about Convin. What problems is Convin.ai solving and how is that benefiting you? Convin is an AI tool helping us to review our calls so that we can provide our customer with a better overall experience.

HS

Himani Saini

10/23/23

5 out of 5

"Convin's Instant Call Analytics"

What do you like best about Convin.ai? Convin has made our call evaluation more efficient. The consistency of the AI-generated score with our manual audits demonstrates its trustworthiness. It's a tool that has improved our everyday operations by assisting in our improvement efforts and providing an accurate estimate of customer conversion rates. What do you dislike about Convin.ai? Not yet since it is easy to use and integrate with other softwares What problems is Convin.ai solving and how ...

Read more

AS

aman s

10/23/23

5 out of 5

"Good Product For auditing"

What do you like best about Convin.ai? Features - 10/10 support - 10/10 This product is easy to use, i use it daily beause i audit calls of my teams sometimes. What do you dislike about Convin.ai? I havent found any issues in this tool so far, my team helps me with issues i face. What problems is Convin.ai solving and how is that benefiting you? Convin is removing the multiple sheet confusions, its a good tool for audits and reportings.

MR

Manasa R

10/23/23

4.5 out of 5

"Easy and Efficient, Best in town!"

What do you like best about Convin.ai? Auditing is a hectic job and I love how the AI- powered Convin made my auditing work a lot easier by being a One-stop solution. We were able to efficently sample out tickets that need attention by using advanced keyword search filter and AI scores. 1. Easy to gather Tickets of agents to be audited. 2. Features like Sampling Manager which helps to automatically filter and assign tickets to the auditors. 3. Most useful feature - Customer Intelligence > ...

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SS

Sparsh S

10/23/23

4 out of 5

"Tracking AI Quality Scores: Convin's Leading Platform"

What do you like best about Convin.ai? It provides a comprehensive picture of paramter development through graphical insights tracker What do you dislike about Convin.ai? While there may occasionally be a little delay, login issues generally only happen once a month. What problems is Convin.ai solving and how is that benefiting you? Convin's constant development of new features is outstanding. It highlights their commitment to remaining the industry leader in sales enablement.

AB

Abhijith B

10/23/23

4 out of 5

"Made My Job Look Easier!"

What do you like best about Convin.ai? As an employee from a product company, I never thought Convi AI could be accurate auditing software for our requirement. But Convin is gradually learning our product and becoming more efficient. We are more relying on Covin to sample our day to day audiitng tickets. Sampling Manager and Custom Tracking are the feature we are using to do the same. These tools made our auditing purpose much more efficient. Also covin provide us with the bad ticket by ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].