Convin Reviews in May 2025: User Ratings, Pros & Cons

"How Convin gave wings to my career ?"

What do you like best about Convin.ai? Convin has made it easier for my QA and myself to track and improve my communication and performance related to customer satisfaction and self growth , as without it i feel its quite hard to implement and deliver what the org. really wants from its employees. convin has the capability to induce a positive crticism based on my conversation with customers , also it has been evident enough that without it, the quality of our services would just ...

"Quality assurance"

What do you like best about Convin.ai? Easy to access and easy to implement, and we can easily check the quality What do you dislike about Convin.ai? Initially there was an issue in login otherwise it is perfect What problems is Convin.ai solving and how is that benefiting you? earlier listing a call is a task..we have to download the calls and listen. But now just login to the account and you can listen of the calls. Easy to access. Less time counsuming.

"Excellent platform for call training, analysis, and automatic recording"

What do you like best about Convin.ai? I being an agent almost use the Convin dashboards daily. When integrated with our telephone integration software Exotel, it is so easy to setup and use. Convin's user-friendly interface helps me gain deeper insights into trends and where we can improve. What do you dislike about Convin.ai? I've been using Convin for months and can't think of any significant drawbacks. It's a truly vital tool that continually provides amazing insights into our ...

"Quality assurance"

What do you like best about Convin.ai? Easy to access and easy to implement, and we can easily check the quality What do you dislike about Convin.ai? Initially there was an issue in login otherwise it is perfect What problems is Convin.ai solving and how is that benefiting you? earlier listing a call is a task..we have to download the calls and listen. But now just login to the account and you can listen of the calls. Easy to access. Less time counsuming.

"Simplicity at its Best"

What do you like best about Convin.ai? Convin has changed the way we evaluate calls. The AI-generated score's congruence with our hand audits demonstrates its accuracy. It's a valuable asset that has improved our everyday operations by allowing us to better develop and monitor our clients. What do you dislike about Convin.ai? Convin's interface is easy to setup and use and hence not any difficulties faced What problems is Convin.ai solving and how is that benefiting you? I can't express how ...

"Convin has been a fantastic resource"

What do you like best about Convin.ai? We can audit many calls utilizing transcripts by focusing on critical characteristics of the call flow. The graphs allows us to monitor how each parameter is progressing. What do you dislike about Convin.ai? I'm currently exploring convin and did'nt found anything yet. What problems is Convin.ai solving and how is that benefiting you? Overall experience was really good and it was really helpfull as per the job perspective.

"Convin has been a fantastic resource"

What do you like best about Convin.ai? We can audit many calls utilizing transcripts by focusing on critical characteristics of the call flow. The graphs allows us to monitor how each parameter is progressing. What do you dislike about Convin.ai? I'm currently exploring convin and did'nt found anything yet. What problems is Convin.ai solving and how is that benefiting you? Overall experience was really good and it was really helpfull as per the job perspective.

"Convin's Interface is User-Friendly and Effective for Everyone"

What do you like best about Convin.ai? Convin's transcripts have revolutionized our auditing procedure. They've allowed us to widen the scope of our audits, which has improved our understanding of call quality. We were able to maintain a high degree of precision while increasing the sample size by using these transcripts, resulting in more comprehensive evaluations. What do you dislike about Convin.ai? Although there may be minor delays from time to time, login troubles are extremely ...

"Convin's Interface is User-Friendly and Effective for Everyone"

What do you like best about Convin.ai? Convin's transcripts have revolutionized our auditing procedure. They've allowed us to widen the scope of our audits, which has improved our understanding of call quality. We were able to maintain a high degree of precision while increasing the sample size by using these transcripts, resulting in more comprehensive evaluations. What do you dislike about Convin.ai? Although there may be minor delays from time to time, login troubles are extremely ...

"Simplicity at its Best"

What do you like best about Convin.ai? Convin has changed the way we evaluate calls. The AI-generated score's congruence with our hand audits demonstrates its accuracy. It's a valuable asset that has improved our everyday operations by allowing us to better develop and monitor our clients. What do you dislike about Convin.ai? Convin's interface is easy to setup and use and hence not any difficulties faced What problems is Convin.ai solving and how is that benefiting you? I can't express how ...