Convin Reviews in May 2025: User Ratings, Pros & Cons

"Convin's simplicity and ease of deployment"

What do you like best about Convin.ai? I like that it is something that we as a sales team can modify to be more effective on the calls. Sometimes we don't know what to say or ask, so it's great to have some pointers to assist us navigate the conversation. Many times, objectives are offered, and Convin hears it and brings up rebuttals to use against the presented objective. This is useful if we feel we are stumbling. Apart from the features it provides, the support team is top notch and ...

"Convin's simplicity and ease of deployment"

What do you like best about Convin.ai? I like that it is something that we as a sales team can modify to be more effective on the calls. Sometimes we don't know what to say or ask, so it's great to have some pointers to assist us navigate the conversation. Many times, objectives are offered, and Convin hears it and brings up rebuttals to use against the presented objective. This is useful if we feel we are stumbling. Apart from the features it provides, the support team is top notch and ...

"Customer service is excellent along with amazing tool"

What do you like best about Convin.ai? Convin's most useful tool is the software itself. It enables us to communicate with our integrated software smoothly which shows ease of integration while remaining compliant. We get excited as agents when we complete our compliance standards with the support of Convin. It's a fantastic tool for making us sound confident on the phone. What do you dislike about Convin.ai? The Convin support crew is always eager to help us with any issues that ...

"Customer service is excellent along with amazing tool"

What do you like best about Convin.ai? Convin's most useful tool is the software itself. It enables us to communicate with our integrated software smoothly which shows ease of integration while remaining compliant. We get excited as agents when we complete our compliance standards with the support of Convin. It's a fantastic tool for making us sound confident on the phone. What do you dislike about Convin.ai? The Convin support crew is always eager to help us with any issues that ...

"Very Satisfied with the Results i am getting from Convin.ai"

What do you like best about Convin.ai? Convin is easy to use tool, the mannual audits we use to perfporm ealier now became easy with the help of convin, we also get diffrent types of reports from convin which really really helps us. though i use this twice or thrice in a week, i get regular updates on emails about my teams performance, What do you dislike about Convin.ai? There is nothing to dislike about Convin tool. Intercom articals and live chat support from convin support team really ...

"Great for reporting and coaching purposes"

What do you like best about Convin.ai? Convin is a platform that allows us to quickly view what our agents are saying to our consumers. Certain phrases are more successful in the sales process, thus we as agents have to say or ask specific items or phrases. When employing Convin, coaching becomes very customized to each agent. Individual agents are given personalized mentoring through this platform which is very easy to implement in our calls. It provides ample number of features. What do ...

"Convin improved everything"

What do you like best about Convin.ai? Convin is fully integrated with our CRM for simple reporting. We are currently having to be creative with different reports in order to collect and retrieve data points required for feedback/coaching, which is what exactly Convin provides. It gives you all necessary reports with pointers from different perspectives. What do you dislike about Convin.ai? I want Convin to perform more accurately in terms of the transcript that is being generated for each ...

"Enhancing skills with Convin!"

What do you like best about Convin.ai? I enjoy how Convin allows you to correct any errors before the call is terminated. You can also add any particular phrases as an alert in any conversation. I feel Convin is a tool that should be used daily by the agents for improving their skills. Convin captures every single call easily with our integrated software. What do you dislike about Convin.ai? Sometimes it is hard to navigate through different functionalities Convin provides. What problems is ...

"Convin provides simple and quick results"

What do you like best about Convin.ai? The thing I appreciate best about Convin is the very good setup they have for it. The dashboards, reports, LMS, Violaton management, and more. I would recommend this to anyone who has a customer-facing business and wants to work with a wonderful organization. I am successfully resolving sales issues with my customers. What do you dislike about Convin.ai? Sometimes getting the system up and operating takes longer than we would like. What problems is ...

"Convin aids in our Workflow"

What do you like best about Convin.ai? Convin is useful because it is user-friendly and aids in our workflow. The level of compliance has increased by 80%. I'm utilizing this tool to aid with negotiations in a variety of ways. Its superb analytics have been tremendously helpful in converting our new consumers. What do you dislike about Convin.ai? I occasionally have issues where I need to reload Convin from time to time for new calls. What problems is Convin.ai solving and how is that ...