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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Spotsaas Editor’s POV

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy client connections with a customizable toolbox and multi-monitor feature.

  • UI with customization options, communication tools, and machine access.

  • Handles remote access, file transfer, and command execution for support workflows.

  • Potential learning curve for new users given the extensive range of features.

  • Support limited to chat or email; no telephone support.

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Showing 921-930 out of 941

RW

Randell Whitehair

02/07/17

5 out of 5

Solid Remote Desktop Software

Seemless and very fast unattended remote desktop software.

BA

Brad Alexander

02/07/17

4 out of 5

Great Product

Great Product, easy to use, with heaps of options. Keep up the good work.

AD

Alan Decker

02/06/17

5 out of 5

Excellent product...

I have been very happy with their product and service...

GM

Godfrey M

02/06/17

5 out of 5

good

great solution - it works

MS

Mr Steven Wells

02/06/17

5 out of 5

Great product

Great product, easy for users and admin's alike to use. Installs in seconds and works anywhere

JW

Jonathan Wishnev

02/06/17

3 out of 5

Support difficult

Had some issues that never were resolved. Some clients don't allow me to connect unless someone is present at the machine and their guidance on upgrading didn't resolve the issue.

T

Travis

02/06/17

5 out of 5

Awesome Program

It just works!!!! No Gimmick.

S

Sam

02/06/17

5 out of 5

Great product

We really like this product. Works as advertised.

WK

Wayne Kaufman

02/06/17

5 out of 5

Great Product for Screen sharing

Screen Connect is easy to use. If you are a support person, this is a great product. Screen Connect even allows meetings. The only thing it lacks is land line phone connectivity for meetings.

L

LM

02/03/17

5 out of 5

Great software

Great software, it has all the capabilities that we need.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].