8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 911-920 out of 941
A
Ariel
03/24/17
Best in it's class!
I used Logmein and other programs - nothing compares - fast easy and reliable + wonderful support!
JD
Jonathan Davis
03/24/17
I like it
And I like it a lot
CP
C. P. Mann
03/24/17
The best
We'd be lost without it
MH
Matthew Heck
03/24/17
It is an easy to use product that does what I need it to do.
It is easy to setup and deploy and updates work great. It is the best remote support/access product that I have used.
JK
Josh Kemp
03/24/17
Product is decent. With growth, communication has gone downhill.
Drastic price changes without communication, management will not communicate via phone or email. Our Rep is great, but when we are told management says 'no', and you have no ability to discuss with management, you lose faith in the relationship. It hasn't been too long since management, and even ownership, would communicate with you, over issues good and bad. This is disappointing and worrisome when it concerns a software suite we've built our operations around, buying all of the suites, etc.
MS
Marty Schwartz
03/24/17
Our team lives in ScreenConnect
Everything we need and at a great price. Only issue is that too often someone has to ask to have the program reloaded and PC rebooted because they get a black screen when attempting to remote in.
JB
Joseph Bunker
03/24/17
It Works!
This is a great solution for all of your remote control meeting or remote access needs.
RL
Richard Leclerc
02/08/17
Downgrade?
Really did not appreciate the downgrade of service on my last renewal. I could add in my console as many clients as I wanted which was necessary to me. Now only 10 of them are active. Pain for me to invite each time a client that is not active. I am freelance worker and am ok with 1 concurrent session, but not with the only ten active client in console. I am looking at other solutions that will better suit my needs.
BG
Bob Gregory
02/07/17
Superior
Excellent product, service and support.
AH
Adrian Herber
02/07/17
Quality product
Fair pricing for a quality remote control product. We use it to support clients, it excels at its job, significantly simplifying our support job.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].