8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 881-890 out of 941
MJ
Max Jennings
06/23/17
Excellent product that has made our …
Excellent product that has made our tech support operations a lot more efficient.
S
Seamus
06/23/17
Extremely reliable, cost effective provider.
I have been using Screen Connect as my preferred remote support solution for almost a year now and the software just goes from strength to strength. Fast and reliable connections with all the trimmings you could ask for! 10/10!
JT
Jeremy Thompson
06/23/17
ConnectWise for the WIN!
This program has made it possible for the little guy to offer quality remote support for their clients. I've been using it for over a year and it far exceeded my expectations. It works just as well as many other competitor projects. I have referred clients to this service and they are also very happy with it.
JH
Johari Hamilton
06/23/17
Very robust
Very robust. Labtech had a button for everything I can do with a PC. Support is quick to respond.
WP
William Pote
06/23/17
I love the product it's great!
I love the product it's great!
T
Thomas
06/21/17
While the program itself runs smoothly …
While the program itself runs smoothly over a stable connection, ClickToRun doesn't behave as we expected and we have issues with our clients connecting.
JS
Jim Shaflucas
06/21/17
Works very well.
Works very well.
MI
Michael Ioannou
06/18/17
Good choice but you need to improve the …
Good choice but you need to improve the functionalities of the remote tools
J
Jabele
06/17/17
There is a lot of latency issues where …
There is a lot of latency issues where reduced resolution is required to get more acceptable response. Also, Mac integration can be tedious on the user interface.
TT
TLC Technologies
06/17/17
Excellent product and great customer service/support
Excellent product and great customer service/support. We've been using ScreenConnect for nearly 18 months and it has proved to be a fantastic tool for our IT Support services.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].