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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Spotsaas Editor’s POV

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy client connections with a customizable toolbox and multi-monitor feature.

  • UI with customization options, communication tools, and machine access.

  • Handles remote access, file transfer, and command execution for support workflows.

  • Potential learning curve for new users given the extensive range of features.

  • Support limited to chat or email; no telephone support.

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Showing 871-880 out of 941

DM

David Myers

06/23/17

4 out of 5

Great product

Great product, sometimes the client seems to remove itself from the remote machine.

AB

Andrew Baker

06/23/17

4 out of 5

Missing another star

Missing another star, because before Labtech bought it it was $500 for a license.. now it's quadruple that... Bring the price down for this individual product to assist single tech MSP and you can earn your 5th star.

SM

Sean McCormack

06/23/17

3 out of 5

works but is complicated to configure

works but is complicated to configure

SL

Scott Lacey

06/23/17

5 out of 5

Best tool for my IT business

Best tool for my IT business

TL

Thomas Luxford

06/23/17

1 out of 5

my "recent" purchase was 9 months ago

my "recent" purchase was 9 months ago, but after getting this survey I was forced to check through my records to ensure there wasn't another charge.

E

Evette

06/23/17

1 out of 5

ScreenConnect as a service is fine but …

ScreenConnect as a service is fine but DONT TRUST the sales people.

AC

Adam Cozzi

06/23/17

5 out of 5

Awesome thank you

Awesome thank you

A

Ahmedali

06/23/17

5 out of 5

Excellent a little pricy

Excellent a little pricy

BH

Brian Hall

06/23/17

5 out of 5

Amazing product

Amazing product, fast and reliable. Helped us increase productivity from all our remote technicians and we're able to access all our client machines.

BM

Bradley Mark

06/23/17

5 out of 5

Works as advertised

Works as advertised, is fully featured and easy to use! Highly recommend.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].