8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 801-810 out of 941
BF
Brad Foor
02/26/18
Works well most of the time but…
Works well most of the time but sometimes hangs or is not accessible for a while. Wondering if it is hosted on a virtual machine that needs rebooted or more resources? Otherwise I like it.
RS
Reza Sanjideh
02/23/18
Great sales rep
The high sales rep, Great support team, functionality sounds good but not working a lot of small problem in every direction.
SB
Scott Belviso
02/23/18
Great service that makes remote support…
Great service that makes remote support much easier.
BB
Bruce Baergen
02/23/18
Great product
Great product. It is working very well as a solution to help our customers easily.
NN
Nick Neuerburg
02/23/18
I love control!
I love control!The only thing i think it is lacking is I wish the integration with manage also copied the session notes to the internal ticket notes. The chat is helpful but the notes are equally as important. Other than that it is perfect!
MM
Michael Meisels
02/19/18
Great value for an IT provider
Great value for an IT provider. The $35/month plan is a perfect fit. Excellent for remote control and file transfer. Very reliable, not perfect. Sometimes screen does not respond requiring closing and reopening.
M
MinterEllison
02/19/18
ConnectWise is worth investing in
ConnectWise is worth investing in. There are some features we would like to see added which have reduced the number of stars we were prepared to give at this time. We have a multi-screen environment and would like the ability to record only one of the users' screens. We also would like the app to open on both screens for a technician assisting instead of condensed onto one. From a resource standpoint we do see the Windows 7 display reduction message (lower display settings for better ...
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SR
Shiva Ram
02/17/18
Best value for money
Best value for money Ex logmein Rescue user Very good support and very easy to use
PS
Powerhouse Systems
02/17/18
GREAT for small business!!
Very easy to use, very quick & GREAT for small business or even large one's,Best regards, Powerhouse SystemsOffice: 508-591-7096Email: info@powerhousesystemsDOTNetWeb: www.powerhousesystemsDOTNet
JM
Jean-Francois M�nard
02/16/18
Simply the best remote control software…
Simply the best remote control software there is.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].