8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 811-820 out of 941
PC
Patrick Cannon
02/16/18
Quality product
Quality product, easy to setup & use. Reasonable price. The one time I used the help system it was fast & efficient.
MS
mike smith
02/16/18
service is owsome
service is owsome
AM
Alex Moore
02/16/18
Simple interface
Simple interface, always responsive, very easy to apply custom branding, cost effective.
JJ
Jim Jacobus
02/16/18
Good product but could use some small…
Good product but could use some small improvements. I compared competing products and chose ConnectWise primarily on price. I don't use it on a daily basis, but I'm really happy with it an recommend it. I'd like to see improvements to the dashboard. It opens up separate tabs when it doesn't need to and can be confusing getting connected. It's not as slick as TeamViewer. The floating function bar that's at the top of the screen after you connect could use some improvements too. It has all ...
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RA
Rene Aguiluz
02/16/18
Excellent Tool
Good price, works well
BT
Brianna Torres
02/16/18
Great product
I love my connect wise. It has made tech support a breeze!
VD
V DiLiddo
02/16/18
Improvements are Needed
As an IT Manager the Administrator of Connectwise, i should not have to install the 'client' each time I create a new session to a host system which I need to access. I've called support to inquire and support dad me run a different setup executable but I still have this issue. Also dual-screen access is atrocious.I've used several alternatives and I'm somewhat disappointed with this product.
RH
Russel Harder
02/16/18
Option to automatically save session…
Option to automatically save session video logs to local machine would be nice.
J
Joe
02/16/18
Reliable
Reliable, good value but performance is not quite as good as some of the competition.
FK
FRANK KELLY
02/16/18
rough around the edges
rough around the edges, yes it does connect to clients but needs more work to earn a better rating. No phone support to help with working through issues.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].