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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Spotsaas Editor’s POV

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy client connections with a customizable toolbox and multi-monitor feature.

  • UI with customization options, communication tools, and machine access.

  • Handles remote access, file transfer, and command execution for support workflows.

  • Potential learning curve for new users given the extensive range of features.

  • Support limited to chat or email; no telephone support.

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Showing 741-750 out of 941

DB

Debrah Burleigh

04/30/18

5 out of 5

Easy to use and reliable

Easy to use and reliable. It has a great connection and allows me to assist my clients at a drop of a hat.

M

Marc

04/30/18

5 out of 5

Does what it says on the tin!

Does what it says on the tin!

DS

David Sivan

04/30/18

5 out of 5

best remote support solution I have…

best remote support solution I have evere used.

PF

Peter Fisher

04/30/18

5 out of 5

Used logmein for 7 years but the price…

Used logmein for 7 years but the price got too much for me. I've used connectwise for nearly a year and have been very impressed. Also setup a couple of free single use accounts and they work well too. It stable and fast.

A

Anon

04/30/18

5 out of 5

Fast and works

Fast and works

ST

Support Technician

04/30/18

5 out of 5

Easy to use

Easy to use software for our small computer service company and the price is right.

FY

for your order

04/30/18

5 out of 5

Only great experience with the program…

Only great experience with the program so far. It is very user friendly.

SC

Steve Cossette

04/30/18

5 out of 5

Great solution

For the cost, this solution is great. Especially compared to the giants (GotoAssist, LogMeIn

MS

Mike Schoenberger

04/30/18

2 out of 5

I have been very disappointed with…

I have been very disappointed with connectwise support, I love the system but when we have problems it has been difficult to get to the root of the issue

FR

Fernando Rivero

04/30/18

5 out of 5

Simple to use

Simple to use, never had a problem connecting with my clients. Great job!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].