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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in May 2025: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Expert's Review

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

  • Intuitive UI with customization options, seamless communication, and efficient machine access.

  • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

  • Potential learning curve for new users due to the extensive range of features available.

  • Limited support options with chat-based or email support, lack of telephone support.

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Showing 61-70 out of 941

H

Hesekjøl

05/05/22

5 out of 5

Fantastic

Fantastic! We used to use a combination of TeamViewer and N-Able, but this is better in literally everyway, from end user experience, to technician controls, to the ability to provide a secure alternative to RDP for clients. Fantastic!

PL

Pauline Lee

05/05/22

5 out of 5

Thank you

Thank you. Very easy app to use.

A

Andy

05/05/22

5 out of 5

I love this software.

Greatest remote admin software yet created. Full control with scripting capabilities. I have used many of these types of software, this one though is by far the most fully featured and easiest to use. No drivers, no runtimes... just works.

J

Josh

05/05/22

5 out of 5

Connectwise Control is a must-have for…

Connectwise Control is a must-have for any established MSP, IT, or Telecom company who want to look after their customer's valuable infrastructure remotely. It's been great for us.

AS

Angel Samuel Agramonte

05/05/22

5 out of 5

I've used Control for about 5 years now…

I've used Control for about 5 years now and it has been a great tool for our Support team.

DD

Dwight Dabbs

05/05/22

5 out of 5

ConnectWise Control has saved us time…

ConnectWise Control has saved us time and money by allowing our staff to quickly take care of problems onsite and remotely. This has allowed us to transition our workforce into a remote workplace without any problems. It is great software and a must have for all IT departments.

PG

Philip George

05/05/22

5 out of 5

Top Choice

Best screen connect software that i have ever used. Working seamlessly between different OS, and multiple screens, able to log off, and reboot without having to rely on others.

BM

Brian Mirsky

05/05/22

5 out of 5

ScreenConnect is the greatest piece of…

ScreenConnect is the greatest piece of software probably ever written. It just works! Every time.

EW

Eddy Wong

05/05/22

5 out of 5

Best desktop remote control solution

I've used ConnectWise Control for 3 years. It's been fast and easy to maintain. There were brief outages of 1 to 3 hours, roughly twice per year. Price per host is the most affordable given the security and audit features that this solution provides.

JI

Jeff Irwin

05/05/22

5 out of 5

Great product

Great product, easy to use, very powerful tool.