8.9
Spot Score

ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.
Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.
Intuitive UI with customization options, seamless communication, and efficient machine access.
Provides efficient remote access, file transfer, and command execution, enhancing productivity.
Potential learning curve for new users due to the extensive range of features available.
Limited support options with chat-based or email support, lack of telephone support.
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Showing 51-60 out of 941
JC
John Carlson
05/05/22
Probably the best value in remote…
Probably the best value in remote control only software.
SC
Stephen Cummings
05/05/22
Excellent Support and control software
Excellent Support and control software. I have been using it for 5 years and rely heavily on it for my clients
CH
Chad Herring
05/05/22
Head and Shoulders above the rest!
I have been using ConnectWise for several years now and I honestly couldn't do my job without it. The ease of use, the out of the box set of tools, and the ability to organize and group clients allows me to be 10 times more efficient. Great tool, highly recommend.
BL
Brian Lee
05/05/22
Best remote support tool by far
Screenconnect works reliably and the performance is great. In addition, there are great extras such as backstage, which allows us to access Powershell without interrupting the user.
O
Olson
05/05/22
Could not be easier to use.
Could not be easier to use. Was a longtime TeamViewer customer. With Connectwise? I no longer have any of the connectivity headaches I used to.
J
JH
05/05/22
Easy to use
Easy to use. Great application. Make my job easier.
Z
Zack
05/05/22
One of our IT team's favorite tools
One of our IT team's favorite tools! ConnectWise Control is fast, reliable, and easy to use. Being web based make it easy to access, rather than always having to have a thick client installed. Being able to run commands on devices in the background without having to remote to the PC is also a great timesaver. Extensions enhance the features and capabilities of the product. ConnectWise Control improves our customer service and makes our IT team happy.
KJ
Kevin Johnson
05/05/22
This is a great program resonably…
This is a great program resonably priced. It is user friendly and quick. The only issue I have had is that some of our rremote PC's Screen shots show up black but when refreshed they ussually give an accurate description.
JV
Jim Van Laar
05/05/22
We tried the rest ....
After trying most available remote control support software options, we were pleasantly surprised with the functionality and ease of use of the Connectwise Control product. We love it!
V
VBSIIAE
05/05/22
Just working as designed
Just working as designed, support help was used couple of time and found very responsive. Thx Guys!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].