8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 641-650 out of 941
AT
Andrew Tran
08/07/18
Amazing quality product
Amazing quality product, with reasonable pricing options. A great tool to have in the chest.
MW
Matthew Warren
08/07/18
Perfect price point for our small IT…
Perfect price point for our small IT team.We only use the Remote piece to the platform but found the features to be rich and well constructed. More granular controls from other providers of the same software. Easy to manage in a corporate environment.
AB
Andres Barragan
08/06/18
ConnectWise is easy to use and…
ConnectWise is easy to use and functional for my needs.
P
Phil
08/05/18
A remote support tool that does its job extremely well.
PROS & CONS What are the best aspects of this product? Deploying it is super easy. It comes with a lot of good features such as the reboot-and-connect-to-safe-mode, shared toolbox, drag-and-drop file transfers, and screen recording. It's nice having these useful features since they're something that's being frequently used. What aspects are problematic or could work better? Making and effectively managing groups of clients could use further streamlining. It would've been nice if we ...
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JC
JACOB CARTER
08/04/18
accounts get blocked.
accounts get blocked.
ML
Moshe Landau
08/02/18
its a great product
its a great product with lots of potentiol
MD
Mike Davis
08/02/18
Automate/LabTech
ScreenConnect works well. (5 stars ConnectWise has a few products. Manage works well after a fair amount of setup and some paid support time. I'd give it 4 stars.LabTech (Automate would get one star. I had multiple tickets open for over 3 months that were never resolved. Eventually I had to leave the platform and go to another RMM because they thought they were months away from a fix and I had clients that had to have their systems patched and needed the reports to prove the work was done.
MB
Matt Bohannon
08/02/18
Love Connect wise
Love Connect wise. Makes it so easy to access and support clients and to have screen share sessions on the fly.
A
Anonymous
08/02/18
Better and cheaper than most options
What do you like best? Its cheap and the greatest feature is the little how to window that pops up for the client. With this how to it saves me form explaining every time to click run then open.If you compare prices for cwc vs bomgar or logme in it comes out cheaper. The software also records your session so you can review it later. What do you dislike? The software loves to map my printers which is very annoying for the client. It also does not work with older browsers and sometimes ...
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AA
Alex Aiello
08/01/18
very happy with service
very happy with service. Way better than LOGMEIN Central
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].