8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 631-640 out of 941
BK
Brad Kehler
08/08/18
I've used just about every remote…
I've used just about every remote control solution out there and I believe this one to be the best. As someone who has to remotely administer 20 remote hosts scattered across the country, ConnectWise Control lets me do everything I need and the level of service customization is unmatched as far as I can tell.
JC
James Clark
08/08/18
its good for service and well protected
its good for service and well protected
KB
Kenneth Brown
08/08/18
Service is good but getting help is Not
The service is good but getting help is not. I have asked for an upgrade but I have no idea if it was received or even understood.This part need a little work!
AD
ARKOJYOTI DAS
08/08/18
They are stupid people
They are stupid people. They close the account without any warning & on basis of a single complaint when they can see that there are more than 1000 computers that are being provided support through their remote support software.
F
Fritzwf
08/07/18
Connectwise Screenconnect is fast and…
Connectwise Screenconnect is fast and simple. Cloud based servers, easy to install client, and flawless operation. The unattended endpoint capability is a great feature for remote management. The display of elevated login dialogue is an absolute must for remote assistance. The auto-reconnect to your session after you reboot a remote pc is a nice plus. Great for SMB's to manage remote or onsite users.
LH
Luis Hurtado
08/07/18
Connectwise control is an excellent…
Connectwise control is an excellent product for remote managing computers/servers. Recommended due to its power of management and ease to deploy and guide users to connect.
JL
Jean-Francois Leblanc
08/07/18
Good solution
Good solution, but very poor method to organize the computers that i have in the list. I create a group, add a note to the computers to make sure they show up in that grouping. After a period of a month or so, the note disappears and the grouping no longer works. Since this happens so often, I stick to the All Group.. I don't bother organizing things anymore, but the product works great.
XG
xavier gruchet
08/07/18
excellent and effective service for…
excellent and effective service for remote access.
AD
Alan Dean
08/07/18
An excellent product. Definitely recommended.
I previously used a competitor product who had increased their price by over 20% for each of the last 2 years. I am a sole trader who provides support to local home and small business users, and one company who started locally in the UK but also operate out of Texas - I use remote access software to support them. ConnectWise/ScreenConnect is less than half the monthly cost of my former provider and is actually a better product. I have used their support a couple of times as I wasn't sure on ...
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RR
Randy Rodriguez
08/07/18
Screen Sharing allows myself and my…
Screen Sharing allows myself and my team to help those in the field of remote assistance when they have issues they cannot resolve on their own
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].