8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.
Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.
Intuitive UI with customization options, seamless communication, and efficient machine access.
Provides efficient remote access, file transfer, and command execution, enhancing productivity.
Potential learning curve for new users due to the extensive range of features available.
Limited support options with chat-based or email support, lack of telephone support.
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Showing 21-30 out of 941
GL
Gary L
07/23/22
"The perfect remote software. Excellent."
What do you like best about ConnectWise ScreenConnect? How easy it is to install. The ability to run commands and get information for each machine is amazing. I enjoy the ability to mass message machines in a group. For example I can explain there is or will be an outage. What do you dislike about ConnectWise ScreenConnect? Sometimes the sessions go offline. Forcing us to restart the service remotely from another machine on the domain or have the end user restart. This is rare but common ...
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GL
Gary L
07/23/22
"The perfect remote software. Excellent."
What do you like best about ConnectWise ScreenConnect? How easy it is to install. The ability to run commands and get information for each machine is amazing. I enjoy the ability to mass message machines in a group. For example I can explain there is or will be an outage. What do you dislike about ConnectWise ScreenConnect? Sometimes the sessions go offline. Forcing us to restart the service remotely from another machine on the domain or have the end user restart. This is rare but common ...
Read more
MH
Marcia Henry
05/06/22
ConnectWise is so easy to use
ConnectWise is so easy to use, even for the novice. The features that allow you to control access are some of the best in the business. The cost is reasonable and we use it for our entire support team.
MH
Marcia Henry
05/06/22
ConnectWise is so easy to use
ConnectWise is so easy to use, even for the novice. The features that allow you to control access are some of the best in the business. The cost is reasonable and we use it for our entire support team.
SR
Shaun, Rx-IT
05/05/22
This is my go to for support sessions
This is my go to for support sessions. Backstage sessions make it easy for a capable technician to accomplish almost anything "behind the scenes" without having to disrupt users' work.
G
Gary
05/05/22
Just Works
ConnectWise meets all my needs to allow me to support our remote and on premise staff 24/7.
PH
Phillip Holloway
05/05/22
Screenconnect (connectwise) Great
Screenconnect (connectwise) is one of the best remote support tools I've used as an IT admin. Very EASY and intuitive, and for the most part consistent! Every once and again, the remote client service doesn't start. However, I can't say for sure if it's a connectwise thing or a WINDOWS thing... other non-windows services start up fine, but as I said it's few and far between.
JB
Jake Bell
05/05/22
Simply amazing!
Great mobility as a remote tool. The app allows me to connect any time, any place. Easy to manage and customize.
S
Sagy
05/05/22
Probably the best remote control
Probably the best remote control software out there.
JG
Jerry Gonzales
05/05/22
Great tool
ConnectWise Control is an intuitive and responsive tool, and a must have for anyone in an IT supporting role or position.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].