8.9
Spot Score
Empower your team with secure remote access.
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ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.
Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.
Intuitive UI with customization options, seamless communication, and efficient machine access.
Provides efficient remote access, file transfer, and command execution, enhancing productivity.
Potential learning curve for new users due to the extensive range of features available.
Limited support options with chat-based or email support, lack of telephone support.
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Showing 11-20 out of 941
BT
Binder T
03/22/23
"Good experience and easy to use."
What do you like best about ConnectWise ScreenConnect? Easy SSO option. I am able to see all accounts on one screen. What do you dislike about ConnectWise ScreenConnect? At the moment there is nothing that comes to my mind What problems is ConnectWise ScreenConnect solving and how is that benefiting you? It is fast and efficient and always on like which is important to my business when providing remote support
BT
Binder T
03/22/23
"Good experience and easy to use."
What do you like best about ConnectWise ScreenConnect? Easy SSO option. I am able to see all accounts on one screen. What do you dislike about ConnectWise ScreenConnect? At the moment there is nothing that comes to my mind What problems is ConnectWise ScreenConnect solving and how is that benefiting you? It is fast and efficient and always on like which is important to my business when providing remote support
CW
Chris w
02/15/23
"Making Managed IT services one step easier"
What do you like best about ConnectWise ScreenConnect? Connectwise control gives you the features you would find in other remote management tools like Solarwinds N-able but expands upon it with a simple-to-use interface and easily scripted patch updates and connectivity options. What do you dislike about ConnectWise ScreenConnect? Often the online green icon denotes that you can connect to a machine however, upon launching it fails to connect. What problems is ConnectWise ScreenConnect ...
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CW
Chris w
02/15/23
"Making Managed IT services one step easier"
What do you like best about ConnectWise ScreenConnect? Connectwise control gives you the features you would find in other remote management tools like Solarwinds N-able but expands upon it with a simple-to-use interface and easily scripted patch updates and connectivity options. What do you dislike about ConnectWise ScreenConnect? Often the online green icon denotes that you can connect to a machine however, upon launching it fails to connect. What problems is ConnectWise ScreenConnect ...
Read more
YS
Yazdany S
12/09/22
"ConnectWise Control allows us to help others"
What do you like best about ConnectWise ScreenConnect? ConnectWise is extremely helpful because it allows me to improve how I create an excellent and unmistakable support management process. It has helped me excel with my customers and help them solve any problems they may have. It has a unique deployment and provides a lot of power. It's critical to keep up with rapid growth; the quality is highly intriguing and incredible, and it works flawlessly. What do you dislike about ConnectWise ...
Read more
YS
Yazdany S
12/09/22
"ConnectWise Control allows us to help others"
What do you like best about ConnectWise ScreenConnect? ConnectWise is extremely helpful because it allows me to improve how I create an excellent and unmistakable support management process. It has helped me excel with my customers and help them solve any problems they may have. It has a unique deployment and provides a lot of power. It's critical to keep up with rapid growth; the quality is highly intriguing and incredible, and it works flawlessly. What do you dislike about ConnectWise ...
Read more
WP
William P
11/23/22
"Connectwise Control has built upon it dependable features over the years"
What do you like best about ConnectWise ScreenConnect? We reply on Connectwise Control for back end control of every single endpoint in our management of clients. Its dependability is the standout feature - a simple yet robust solution. What do you dislike about ConnectWise ScreenConnect? Updates and databse tweaks are an undertaking - but only because we rely on it so much we never want any downtime. Properly planned, we rarely have issues with this. What problems is ConnectWise ...
Read more
WP
William P
11/23/22
"Connectwise Control has built upon it dependable features over the years"
What do you like best about ConnectWise ScreenConnect? We reply on Connectwise Control for back end control of every single endpoint in our management of clients. Its dependability is the standout feature - a simple yet robust solution. What do you dislike about ConnectWise ScreenConnect? Updates and databse tweaks are an undertaking - but only because we rely on it so much we never want any downtime. Properly planned, we rarely have issues with this. What problems is ConnectWise ...
Read more
BC
Brian C
08/16/22
"Support for very demanding customers"
What do you like best about ConnectWise ScreenConnect? ConnectWise Control helps me to have systematic control of the support of many users with a very solid experience, it is incredible and transcends the idea of creating a great quality in its functions, the interface is simple to use, and it helps a lot in the way the problem-solving management processes are developed. What do you dislike about ConnectWise ScreenConnect? The tickets are generated randomly at times, it is a bug that has ...
Read more
BC
Brian C
08/16/22
"Support for very demanding customers"
What do you like best about ConnectWise ScreenConnect? ConnectWise Control helps me to have systematic control of the support of many users with a very solid experience, it is incredible and transcends the idea of creating a great quality in its functions, the interface is simple to use, and it helps a lot in the way the problem-solving management processes are developed. What do you dislike about ConnectWise ScreenConnect? The tickets are generated randomly at times, it is a bug that has ...
Read more
