Confluence Reviews in June 2026: User Ratings, Pros & Cons

Ideal Collaboration tool

What do you like best? It allows the team to share all matter of content, from software/hardware, documentation, test plans, sustainment guidleines, lessons learned, etc What do you dislike? I haven't found anything about Confluence that I can say I dislike at the present time Recommendations to others considering the product Excellent tool for knowledge transfers and sharing What business problems are you solving with the product? What benefits have you realized? Effective ...

Document Sharing with Structure

What do you like best? Simple to write and edit articles. Sharing and privacy is built in. Page structure is great. What do you dislike? Content is not feature full. Many time copying and pasting from other places requires tedious amounts of editing. What business problems are you solving with the product? What benefits have you realized? Sharing documents

Good place for documentation

What do you like best? It integrates with other Atlassian products well. What do you dislike? It can feel cumbersome at times to edit pages and directory structure. Recommendations to others considering the product If you are already using Atlassian tools, Confluence is a great choice. If not, definitely look around at other products. What business problems are you solving with the product? What benefits have you realized? All our in-house documentation is on Confluence.

Outstanding tool

What do you like best? Easiness and flexibility to use. It's easy to build up a knowledge base with Confluence. What do you dislike? You just need to pay attention when posting a new page to nest it correctly. But, wait! If you do it wrongly, it's really ease to fix! What business problems are you solving with the product? What benefits have you realized? Using primarily as knowledge base. Everytime a team member (or even a customer needs something with a procedure, you just send a ...

Confluence helps keep our team on the same page

What do you like best? Confluence helps solve the problems of needing a knowledge base as well as work spaces for our employees. We can host our documentation for our customers or have spaces for internal access only. We also love the questions plug in which allows us to interact with our customers, and for them to interact with each other. What do you dislike? The search feature is lacking. It would be better off if we used a custom search engine instead. There are times when you get ...

Confluence real collaboration suite.

What do you like best? The product change the way the company work, from spread knowdlege based on Word documents to a collaborative enviroment where all people share their knowdlege instead of storing on the private spaces. The conectivity with other Atlassian products, like JIRA, we heavily use the connection between Confluence and JIRA, showing JIRA issues on confluences pages. What do you dislike? The price, is to high, also plugin prices, sometimes they are higher than ...

Great software to document work files.

What do you like best? I like the editor the best. It's very easy to add a document and directly edit it like a word document, especially the links on confluence itself can automatically change to a file. I can also like people's new post and follow specific pages or documents. Whenever there is a change I can get an email notification and it shows the changes. What do you dislike? People keep adding new documents and it turns out tons of information there. If there can some tools for ...

Really useful collaboration tool

What do you like best? the clean experience - not too many features, not too basic either. just the right amount of customization. What do you dislike? integration with different file formats; missing features that are very useful for editing and document manipulation, track changes, etc. Recommendations to others considering the product use in conjunction with other software to maximize performance and efficiency What business problems are you solving with the product? What ...

a fine tool for what it is

What do you like best? the search is robust, there is a lot of data on revision history and you can notify people of changes. it's a fine tool for documenting What do you dislike? it's a little bulky, the tool to edit isn't always the most intuitive Recommendations to others considering the product a good tool for documentation, but a little clunky What business problems are you solving with the product? What benefits have you realized? knowledge sharing and documentation for ...

Great wiki features

What do you like best? I loved being able to manage our internal wiki and marketing materials in Confluence. Being able to freely distribute information and not have to worry about versioning was fantastic. I also like being able to drop files straight into the wiki pages. What do you dislike? It was hard to learn about the features and capabilities. A lot of it was just trial and error. If there had been some learning materials to reference I would have liked that. Recommendations ...