Confluence Reviews in June 2026: User Ratings, Pros & Cons

The market leader in team collaboration software

What do you like best? Confluence provides a wealth of diversity in the functional capabilities able to be brought to bear by your team. This is not a tool only for software engineers - anyone working in a collaborative environment can benefit from the workspace that Confluence provides. Confluence provides a single point of truth for product, project, program, and portfolio management that is easy to extend to operational handoff and document retention strategy, as well as ongoing ...

Not user friendly or intuitive

What do you like best? There really isn't anything I like about this product. What do you dislike? It's not user-friendly (from a content management and end-user standpoint or intuitive. The tutorials offered by Confluence are hard to read/not helpful. It's hard to know whether what I am reading is for the Cloud-based version or not. Plug-ins are expensive. The search does not function well. Confluence roles out changes with little notice that greatly impacts functionality, and look ...

Knowledge Base Powered by Jira

What do you like best? This has so much power behind it with the JIRA platform. Being able to link different articles to tasks in your JIRA projects has been extremely useful. Also the ability to link articles to helpdesk tickets has provides our users with the ability to self-help rather than having to reach out to support. What do you dislike? Like all things JIRA, it takes a bit of learning to figure out how to do things. It's a complicated and complex tool and isn't for the faint ...

Great product

What do you like best? We love using Confluence. It has made our business improve and our daily lives much easier. We hope to use it for many years to come. What do you dislike? Nothing comes to mind about disliking this product, its great! What business problems are you solving with the product? What benefits have you realized? Its simple to use and easy to learn - the best combination!

Very organized!

What do you like best? I like how it is organized piece of data for all teams and I like how each section can be given permissions. What do you dislike? The dashboard can get a bit too crowded which can cause a lot of more confusion. Recommendations to others considering the product Go for it. It will help you be more organized about your problems. What business problems are you solving with the product? What benefits have you realized? we get to share general information about ...

Great

What do you like best? The best thing i that we can easily share information and others can also collaborate with that. What do you dislike? Just one feature of real time chat feature is missing Recommendations to others considering the product Good What business problems are you solving with the product? What benefits have you realized? With Confluence we try to improve Team collaboration and Team building.

Confluence Makes Documents Accessible

What do you like best? Seamless integration with JIRA, arguably Atlassian's flagship product. What do you dislike? File hierarchy seems convoluted at times, especially when searching for a document that is known to be stored beneath a particular topic (in all fairness, this may be attributable to the setup of the local instance, i.e., "your mileage may vary". Recommendations to others considering the product Compared to SharePoint or Wiki's, Confluence offers a much greater level of ...

Great Organizational Tool

What do you like best? How you are able to create different how to pages for everyone to reference What do you dislike? I wish the UI was a little easier to navigate on first look through. It takes a while to get used to the way to properly navigate different pages What business problems are you solving with the product? What benefits have you realized? Communication and Informational

Confluence for Collaboration

What do you like best? I love that we can all share documents and communicate easily. What do you dislike? There is a learning curve., but once you get the hang of building it can be a very useful tool. What business problems are you solving with the product? What benefits have you realized? We're able to provide documentation to one another in a clear and predictable manner which is easy to use.

share the idea

What do you like best? it is easy to collection the idea and share with co-worker What do you dislike? the permission is complex. need improving the user experience in assign the permission What business problems are you solving with the product? What benefits have you realized? manage the software project