Confluence Reviews in June 2026: User Ratings, Pros & Cons

Workspace collaboration

What do you like best? Great for wikis and other collaborative information sharing. Also great for JIRA linkages. Gliffy is handy for wireframes. What do you dislike? Pasting table rows is more difficult than it should be. I also think that it is rather pricey, especially as it becomes pricier as companies grow. Finally, self-hosting creates its own technical problems and requirements. Recommendations to others considering the product Just be aware that you'll need in-house ...

Collaborative Documentation for Distributed Teams

What do you like best? Confluence has allowed our team to have living internal documentation no matter where we are. As a fully distributed team, we have been able to provide live updates to the entire team when internal processes are updated. The notification updates and activity tracking are superb and keep our team in the know and up to date. What do you dislike? Sometimes, depending on personal preference, the updates and notifications can be a little much. It's great to know when ...

Works great!

What do you like best? It's probably the best documentation software (private wiki software in its class What do you dislike? Administration and not providing a way to automatically enable HTTPS can be frustrating. What business problems are you solving with the product? What benefits have you realized? Documentation needs, collaboration

Confluence Is A Fantastic Wiki- when it works

What do you like best? Anything management posts is right there. What do you dislike? Haven’t been able to access in months. I lost access randomly and my company has been working to restore it. Recommendations to others considering the product Pricing can be a bit much, but if you’re a large volume company with a lot of revenue, it’s worth the investment. What business problems are you solving with the product? What benefits have you realized? Confluence allows me to see what ...

Confluence for Operations

What do you like best? We could collaborate across departments easily What do you dislike? It required java and it uses a large amount of resources on its server Recommendations to others considering the product Utilize a 3rd party to integrate What business problems are you solving with the product? What benefits have you realized? Internal projects and non customer focused work

Searching Function Could Be Better

What do you like best? Great as a wiki and for documentation use What do you dislike? The searching function pulls everything and anything, doesn't provide results by relevance Recommendations to others considering the product Great as a wiki What business problems are you solving with the product? What benefits have you realized? Great as a wiki

Ease of is is great.

What do you like best? It is easy to use and organize information and it is very intuitive. What do you dislike? Notifications could have more custom capability would be great. What business problems are you solving with the product? What benefits have you realized? We are trying to have team pages to better navigate and point people to the right people.

Corporate wikipedia for different audiences

What do you like best? The side bars, the editing and versioning capability, and the image embedding/attachment functions. Recommended updates digest emails. What do you dislike? It can be unintuitive for a new user (when a user is added to an organization to navigate about the site and understand what functionality he/she has access to. Recommendations to others considering the product Consider making all your users take some amount of training before throwing them into ...

Confluence is easy, but can get bloated.

What do you like best? It's relatively accessible to build a knowledgebase on Confluence for your teams to utilize. Things like permissions and restrictions also make it simple to ensure the right people can see and edit content. What do you dislike? Without being an admin, it's difficult to get a birds eye view of your content, especially if it isn't set up into proper pages, page trees, child pages, etc. When you generate a lot of pages over time, it can be potentially difficult to ...

Share all the knowledge!

What do you like best? Confluence allows my team to share knowledge about various topics in one place. The organization capabilities are great too, to make it even easier to find different documentation as needed. What do you dislike? The navigation is a little tricky to use sometimes. Without streamlined organization of topics, it can be a lot of clicking to find the right page. Recommendations to others considering the product This is a great tool for sharing information within a ...