Confluence Reviews in June 2026: User Ratings, Pros & Cons

Confluence review from a QA Engineer Perspective

PROS & CONS What are the best aspects of this product? Confluence, for me personally, is great to share knowledge between team members. Whether it be ways to troubleshoot common issues to setting up how-tos for automated programming. Each team can also set up their own separate page to share and create whatever they feel works best. The tool is also great for our Agile Scrum environment to organize sprint retrospectives. What aspects are problematic or could work better? Creating ...

Perfect in-house documentation tool

What do you like best? Aside from Wordpress, Confluence is the closest to WYSIWYG online publishing you can get. What do you dislike? The pricing structure. Don't get me wrong, I love that I can implement a 10 user server license for $10. I would jump at the chance to buy a 25 user license if it was about $500, instead of $1,500. Recommendations to others considering the product My suggestion is that you run it on a Linux server if you can, or cloud-based. I feel like it would be ...

Easy to use but sometimes slow

What do you like best? We are using Confluence mostly for knowledge sharing and it is very easy to use. It takes only a coplu of clicks to create a new page or even copy an existing one. What do you dislike? Sometimes it is very slow, maybe it is just some network issue, but I really feel that it could perform better Recommendations to others considering the product Easy to use. What business problems are you solving with the product? What benefits have you realized? Most of the ...

Great product

What do you like best? This product is easy to use and to learn. What do you dislike? Could be a little easier to format information. What business problems are you solving with the product? What benefits have you realized? Getting information to all users within the company

Confluence is a very useful application to maintain documents with versions

What do you like best? Ease of use. Versatility. Faster access of documents What do you dislike? Nothing really here. Sometimes the export or upload features don't allow to browse files directly instead have to drag drop files What business problems are you solving with the product? What benefits have you realized? Large files storage benefits and maintaining versions of documents is done automatically so business can always review latest version

Easy to setup and use team collaboration software.

What do you like best? The ease of use from setup all the way to daily maintenance of pages is very straight forward, easy to see version history on pages for accountability. Watch pages and alerts are straightforward and easy to use. Setting up automated checklist for new pages is easy and improves accountability between team members. What do you dislike? Not much, a media wiki book is very helpful unless your a power user of previous wikki software. Depending on size of your org ...

Great layout and keeps everything organized

What do you like best? I like how the breakdown of each tab keeps the site looking clean and organized. The customer service is quick and very responsive if there are any issues that pop up. What do you dislike? I wish the settings aren't on the sidebar, rather it to be on top. The mobile layout can be a bit funky when going through the site Recommendations to others considering the product As long as you keep everything organized, confluence is a great tool to keep documents ...

Fairly easy to use but could have more features

What do you like best? The articles have a very basic layout and are easy to create. You are also able to vote on different things to easily create prioritization. Being able to add comments and and have a conversation about the article is also very nice and an easy way to document what has happened and what needs to happen. What do you dislike? This may just be because of how my company is using it but it's not very user friendly when trying to search for specific articles. I wish ...

Lots of options and potential

What do you like best? I like that you can combine file storage and task management in one tool What do you dislike? Not intuitive. Requires training to fully implement Recommendations to others considering the product Set good guidelines and best practices internally to help with ease of use What business problems are you solving with the product? What benefits have you realized? Collaboration with my company and an outside agency

Easy to Use Wiki that Tries but does not Succeed at Much Else

What do you like best? Confluence has powerful features for creating and managing our company's internal wiki and intranet. Wiki formatting is advanced and easy to use, and it has beyond the features we require or use on a daily basis. The user community of Confluence means that if I'm ever looking to find out how to do something, the answer is a quick search away. What do you dislike? Some of the task management features that exist in Confluence seem straightforward to implement, but ...