Confluence Reviews in June 2026: User Ratings, Pros & Cons

Love Atlassian

What do you like best? While Confluence on it's own is awesome, I adore it's integration with Jira. It's so seamless ! What do you dislike? Creating and using templates can sometimes be a challenge. Recommendations to others considering the product Start with using the hosted service -- it's fast and easy. If you decide to host it yourself, make sure to hire a full time administrator. What business problems are you solving with the product? What benefits have you realized? ...

Best Internal Documentation Software

What do you like best? The layout and search tools make finding SOPs and other relevant info a breeze. What do you dislike? I don't really dislike anything. It's really that good. What business problems are you solving with the product? What benefits have you realized? Knowledge distribution and SOP/similar internal document version control is much easier. Saves time and money by reducing errors and ensuring consistency across the organization.

Confluence is helpful

What do you like best? Easy to navigate and collaborate across multiple departments. What do you dislike? Better way of organizing similar issues together. Searching for same issues requires a bit of research Recommendations to others considering the product Easy to use across multiple departments What business problems are you solving with the product? What benefits have you realized? Used to create tickets for issues with customers

Easy to use information portal

PROS & CONS What are the best aspects of this product? I like the simple user interface that makes it easy to access all the information you need. You can easily share pages with your team members and they can receive updates as soon as you modify the data. The Spaces feature ensures specific areas don’t get cluttered and overflow with info. The page creation functions resemble MS Office apps which makes it easy to work within a page. Plus, you can attach DOC, XLS, PDF files, etc. to a ...

Shareable and Reportable Word Docs

What do you like best? Easy to share, edit, store, reporting features What do you dislike? Upload maximums, creating templates can be tricky What business problems are you solving with the product? What benefits have you realized? Enterprise knowledge resources

Interactive, Useful

What do you like best? The space allotted for many distinct pages. We've used Confluence as our "intranet" for a few years, housing documentation on projects, benefits descriptions, and "lessons learned" histories. What do you dislike? If we were able to set up reminders for lack of page updates, it would be very helpful. Without a complete audit of usage, pages become dated. Recommendations to others considering the product Compare to Google Drive, keeping in mind the ...

Confluence is great for secure, internal documentation

What do you like best? Confluence allows us to create great, searchable documentation that can be restricted by teams or projects. Easily allows us to search for information and check the most up to date documentation when investigating customer issues. Also, the integration with JIRA helps to create project plans and convert action items into JIRA issues. What do you dislike? The formatting and editing flexibility is most frustrating, the pages are not easily to edit and format as ...

It is good for taking notes

What do you like best? I can take notes and share it with everyone else. What do you dislike? I do not dislike anything about Confluence What business problems are you solving with the product? What benefits have you realized? Team collaboration can be easily done and we can discuss matters before meetings.

Not Great - Wouldn't Recommend It

What do you like best? It has a list of impressive features and in theory sounds like a great app but... What do you dislike? Navigating the app is overly complicated, and the search doesn't help. I spend more time looking for the articles than reading/contributing. The Atlassian ID was also a mess, with a complicated account deletion process. Trying to download images a co-worker has uploaded has been challenging, they either download as a different format or they've disappeared (5yr+ ...

Confluence

What do you like best? It's an ok tool for team collaboration and calendar What do you dislike? Very difficult to maneuver, not very efficient What business problems are you solving with the product? What benefits have you realized? Not really solving any