Confluence Reviews in June 2026: User Ratings, Pros & Cons

Communicate & Collaborate with ease

What do you like best? Confluence is great for ensuring that ideas, documentation, requirements, RCA's and just about anything else you can write down is stored and displayed for your entire team / organization to collaborate on. What do you dislike? There's not much to dislike other than the plugin's and their various pricing. So you have to really do some research to ensure you get a quality plugin at a price which is doable for your organization. The good news is that most offer ...

Confluence in IT

What do you like best? We use this tool in our IT Technology department because is a great collaboration tool. We have divided the tool for departments and we create groups in order to give access to the employees to the section that they need to access for the information. We have a lot of manuals, videos, trainigs...Is the best Knowledge management Tool. What do you dislike? You have a lot of information and you only have access in the section that you have permissions and if you ...

A great tool for team collaboration

What do you like best? It's very easy to use for people who are familiar with Wikipedia. People can create, modify pages as well as the relationship between different pages. Very convenient for teams that want to have a shared documentation. What do you dislike? Every time there is an update on the certain pages (the pages that are related with you, I would receive an email notifying about it, which could be kind of annoying sometimes. But I believe there is some way to have the ...

WYSIWYG FTW

What do you like best? No markup required with excellent copy-paste support for images. This reduces the barrier of creation for non-tech oriented disciplines like art and design. I also like how the parent-child relationship between pages is virtual to the point that you can programmatically display all children of a page as well as reparent any page to a different parent. Other features I like: * Export to PDF (great for sharing docs externally * Table of Contents Widget * ...

Great resource for creating internal knowledge base articles

What do you like best? Customizability in creating page "templates" from which to build knowledge base articles, including imagery, stylized text, and even files and attachments. What do you dislike? Sometimes finding the articles that i created can be sort of difficult; a way to index articles so I can find them would be nice. Recommendations to others considering the product If you're creating a knowledge base of articles, make sure you have a way to find knowledge quickly, or the ...

Good but the search could be better

What do you like best? The Overview Page, Ability to create different spaces, ability to comment on posts, updates that we see on regular basis. All of these makes it a really cool software. What do you dislike? The software still lacks a modern UI. Also, it should have a better Search feature. That's the major things! Recommendations to others considering the product Please consider using the software if you have a large amount of data / processes / policies to manage. What ...

Great Team Sharing Documentation Software

What do you like best? The ability to create spaces for a specific project and pages within that space to organize your project documentation. It also has the ability to create templates the team can use to create consistent documentation. The feature to summarize or create dashboards extracting data from the templates is very useful for generating a quick snapshot of the projects. What do you dislike? The editing tool is not as robust as I would like. If you have a table within the ...

Game changer for CS!

What do you like best? I like being able to keep everything for my team in one place. We used to have one place for FAQs, another place for meeting notes/general updates/links, etc. Having one place to point the team toward that is also accessible by other teams is very convenient. What do you dislike? It is a little confusing to use at first. Thankfully I was able to find a few YouTube videos that helped walk me through the process. Those were so helpful! What business problems are ...

Incredibly helpful collaboration tool

What do you like best? - Easiness of use and fast onboarding - Very flexible user management - Deep integration with JIRA, for example, instant JIRA issues creation from a Confluence page - So much more additional functionality with add-ons - both free and paid - Fast and accurate 'Live search' - Very useful predefined page templates, like Meeting Notes, Retrospectives, Product Requirements, etc. - Dozens of 'Macros' that help you to enhance the content of the pages, ...

Monster Functionality but the worst and slowest UI as the result

What do you like best? There are may things I like about confluence apps. First of all - the apps provide a great variety of functional tools that any company can find useful. Second of all, from the very beginning of your experience with confluence apps you will have pretty much everything needed and you will be able to expand with extra extensions and extra plugins. All that makes Confluence great additional to other powerful apps of the family like Jira, Stride, Hipchat. The ...