Confluence Reviews in June 2026: User Ratings, Pros & Cons

hmm, would I recommend Confluence? No. Would I want to get rid of it? No...

What do you like best? The ability to very quickly put a few bits of information together and make them available to my entire organization is priceless, especially using a tool that easily allows my peers to contribute and evolve my initial work. What do you dislike? Grr, certain things drive me crazy with Confluence Having to format a a table of contents the way I like it on every single new page I create (let me save my format please! Formatting a page en-masse seems not ...

Still a little difficult and messy looking but for the most part I like using it

What do you like best? It is extremely easy to create a large number of documents, it is possible to reference other documents within them to facilitate ease of research, and documents can all be put into sub-folders to contain them within separate trees to aid with organisation. The mobile app is extremely useful for reading documentation whilst on the go - an example would be that we keep Video Conference details on one page that I have favorited, as such when I set up a VC from ...

Easy to create ticket workflow

What do you like best? I like that I can easily search for past issues, create new issues and collaborate on almost anything What do you dislike? I'm not sure I'm aware of all of the features in Confluence Recommendations to others considering the product Great to use to collaborate with teams across the org. What business problems are you solving with the product? What benefits have you realized? collaboration and ticketing

Easiest Collaboration tool there is!

What do you like best? What I enjoy most about using confluence is how easy it is to pick up and start using it's many features to collaborate on projects and important company information. The customization that can be done in confluence is pretty neat as well. What do you dislike? What I dislike about confluence is the fact that you have to pay extra for what you think is a simple feature. What I mean about this is that there are third party applications that you might want but will ...

Confluence is the best!

What do you like best? Our company is an active user. We are able to easily share implementation steps and best practices with our entire team. A must have. What do you dislike? In ability to link One Note for a seamless integration. What business problems are you solving with the product? What benefits have you realized? Implementation steps / directions.

After learning it's a great tool!

What do you like best? With confluence I love how it gathers everything in one area, it makes it very easy when I am working to gather all tools so I can have access to everything in one place. It makes communication easier for all of my team members and I to come through and collaborate on projects, difficult cases, support cases, and even sometimes training, It can put everyone on the same page. What do you dislike? Logging into Confluence if you have any type of security is somewhat ...

Excellent tool to share and track projects and goals for large or small groups.

What do you like best? User friendly. A very straight forward tool that allows teams to collaborate in real time. A glorified Sharepoint...and then some!!! We use this tool enterprise wide and it is very effective in allowing us to accomplish our day to day work as well as larger scale objectives. Although we have the ability to continue to use Sharepoint, this tool is much more effective. What do you dislike? Occasionally adding in macros can be difficult. Several macros have name so ...

New forms of online collaboration

What do you like best? As soon as you enter Confluence, you realize that they have dedicated themselves to explaining enough for you to understand everything perfectly. Confluence is a software that allows you to work online with different teams of your company. I am the head of Software and it is very useful to have tools like this, since you can work in groups in the same project. On the other hand, it is very visual, it allows the implementation of images, videos, which makes it ...

A new "wikipedia" at our workplace

What do you like best? We have been using confluence from past many years in our organization and I have seen the importance of Confluence. It is wikipedia in our organization and if we need anything to know about any application, Confluence is the only place to have the knowledge base. Its a library in our organization to have known all the things. What do you dislike? Confluence sometimes act weird where it doesn't update the edits we do on page. This allows us to work with the ...

A great knowledge base for most corporate unlike Sharepoint based services

What do you like best? It is really easy to store and view data and refer materials as and when required for internal uses. I love the overall user interface as it seems really easy to use. I have used Sharepoint based services (SBS previously, however, this seems to be a really simple and great tool. The provisions for others to comment, like and share the knowledge base with other members/resources makes this application really flexible. There are additional provisions like ...