Confluence Reviews in June 2026: User Ratings, Pros & Cons

A Love/Hate Relationship

What do you like best? Confluence is a great integration with JIRA software. You can easily tag tickets to wiki-pages in Confluence and visa-versa. If you need a wiki that works into your JIRA software, you cannot beat it. It also allow for multiple people to be in a page at once. What do you dislike? It's clunky. The wiki-editing is not super customizable and they often take features away. If I was not tied to JIRA, I would use other means of capturing the same data. Even a Google ...

Document Organization

What do you like best? Confluence is a great solution for sharing documentation across a large network of employees. The permission options can be customized perfectly for various departments, from read only access to full editing permissions and more. Linking to Jira is hugely beneficial to tie documentation to actual pieces of work and everyone loves that feature. What do you dislike? Chart formatting is rough. If you make a table and resize it in any direction, everything moves, ...

Great platform to share and communicate information to a group of people.

What do you like best? Easy to access, navigate, and grant access to. What do you dislike? Sometimes the groups and the users relationship to the groups can become confusing. And sometimes it takes some digging to figure out which group you should be adding or a removing a user from. Recommendations to others considering the product The administrator interface could be a bit easier to navigate. It can get a little confusing when assigning users to groups, or trying to issue the ...

Confluence Cloud was good, it is now garbage.

PROS & CONS What are the best aspects of this product? It helps you to learn what kind of tool you never want to make use of again. What aspects are problematic or could work better? The latest roll-out of editor is riddled with bugs and user case failings. I have lost a huge amount of time, trying to workaround the issues, and sending a million service requests to support. What features/services would you like to see in future versions of this product? That it actually works. ...

Confluence Cloud was good, it is now garbage.

PROS & CONS What are the best aspects of this product? It helps you to learn what kind of tool you never want to make use of again. What aspects are problematic or could work better? The latest roll-out of editor is riddled with bugs and user case failings. I have lost a huge amount of time, trying to workaround the issues, and sending a million service requests to support. What features/services would you like to see in future versions of this product? That it actually works. ...

Confluence for Internal Documentation

What do you like best? I love how easy it is to create pages and adding widgets to make documentation much easier. Although it looks plain, it is consistent for documenting and collaborating with other teams. It also has a mobile app, but only new versions of Confluence are supported. What do you dislike? I really don't like the limited tools to format text, tables, colors, etc. But I think this might be a good thing for users who try to make creative designs and bulky-looking ...

Our preferred online meeting hub

What do you like best? Confluence isn't overly technical with handfuls of windows and screens that pop up everywhere. The layout and interface design are similar to common documents we typically work on in our daily business. I like being able to communicate with my team about particular points, sections, designs and other elements directly in the document. I like that there are templates and design options for just about all our business needs such as meetings, business plans, press ...

Confluence

What do you like best? I like that we can keep updating every document and also all the information is safe, Every team member have access to edit and share information is a good tool to keep everyone updated, I like that it provides different templates to create wikis and also the facility to connect every information and every document. What do you dislike? It is not easy to start creating a document and also it takes time to get used to every feature, My major issue was ...

Adaptable, easy to use collaborative space for sharing and document management

Feb 27, 2019Nov 01, 2018

We use Confluence as our company-wide hub for information

What do you like best? We use Confluence as our company-wide hub for information for every department: from sales collateral, to engineering documentation, to Product Usage Guides. We like it best because it integrates directly into JIRA, which is most helpful when maintaining a backlog or roadmap for others to view and see as we can link it to tickets, and it also has integrations with Balsamic and Aha, which we also found helpful to directly embed wireframes and flowcharts. What do ...