Confluence Reviews in June 2026: User Ratings, Pros & Cons

Easy to use collaborative documentation

What do you like best? - ease of use and clear UI - ready-to-use macros for embedding links, code, pictures, diagrams, and more - multiple teams and permission levels for access customization - watch and monitor pages for changes with email notification What do you dislike? - uses own wiki-like markup and formatting, which is not very flexible - cannot view tree method viewing multiple pages and directories to manipulate many pages at once (or at least I couldn't find it ...

Awesome Product for Docs

What do you like best? Easy to create and maintain docs for enterprises What do you dislike? Lacks good integration with tools such as slack Recommendations to others considering the product Good product to use at enterprise level What business problems are you solving with the product? What benefits have you realized? Maintaining Docs. Its well managed through Confluence.

Documenters Dream

What do you like best? It's very simple to create a navigational hierarchy that makes sense. What do you dislike? Page security permissions are challenging - they inherit the permissions from the page above in the hierarchy, and you cannot override that on a per-page basis. Recommendations to others considering the product Have an internal champion to help guide teams into setting up their spaces to the best effect. What business problems are you solving with the product? What ...

Great tool for gathering all info in one place

What do you like best? I like how all team members can get access to these pages and utilize it as a log for activities during their work periods. What do you dislike? I personally have not come across any issues with this particular software. Recommendations to others considering the product Make sure you use the latest version What business problems are you solving with the product? What benefits have you realized? We like to use it as our shift logs and it has been great for ...

Nice interoffice collaboration wiki and document repository

What do you like best? I like the integration with many document tools like PlantUML, LucidChart, etc. Confluence is a simple and straightforward tool which has rich features accessible when you need them. Searching for documents based on title or other keywords is also fast and relevant. What do you dislike? I have experienced some problems in the past while collaborating on the same page with someone else. Confluence mostly does a good job trying to merge the changes but has ...

Great doc system, bar none

What do you like best? Confluence's price point is excellent. Low price, tons of features. We use Confluence in our work environment and it works great! The demo worked perfectly. We installed it in our lab first and tested it and couldn't find anything wrong. So rolled the production paid copy and it works great. Never have issues. Structure is great. I can't recommend it enough. Easy to use. Easy enough for ANYONE. What do you dislike? I find nothing wrong with Confluence. Price, ...

Quick look on Confluence

What do you like best? Being able to organize content within spaces and creating pages inside them. What do you dislike? The inline commenting functionality on pages is subject to some buggy behavior. What business problems are you solving with the product? What benefits have you realized? We are using it to have a central location for developers and managers to share contact concerning our technical activities.

Top of the line documentation tool

What do you like best? Generally I do not like online rich text editing, however the Wiki markup editor here is nearly flawless. Creating documentation with complex tables is excellent. If you learn the wiki markup, which is not a requirement, you can do things extremely quickly. The macros you can use allow this to be a powerful tool. You can separate documentation by project, and create hierarchy's of pages. Direct integration with other Atlassian products is where this shines. If ...

Confluence Wiki for IT Support

What do you like best? Confluence is all about customization. You can make it look and feel however you want to and build almost any structure. We use it for a hierarchical wiki of technical articles, policies and how-tos. What do you dislike? Part of the customization is that it takes a lot of organization on your end to get things set up. Because it's so flexible, your team has to be ready to create your own structure and page formatting standards, including multiple templates ...

Easy enough, anyone can use this

What do you like best? I like this product because it is really simple to understand and use. There really isn't much of an onboarding process and even a user with a very basic tech-knowledge could figure out how to make page, child pages and even use some of the add-ins like flow-charts that Confluence offers. What do you dislike? It could serve to have additional formatting features to make the pages look more polished and professional. It would be nice to have scroll-able charts so ...