Confluence Reviews in June 2026: User Ratings, Pros & Cons

JIRA Confluence

What do you like best? one stop place for all my project related documents What do you dislike? Nothing that displeases me.I would like to see more features for version tracking What business problems are you solving with the product? What benefits have you realized? Business analysis

Great wiki tool

What do you like best? Easy tu use WYSIWYG (What You See Is What You Get interface when entering content. What do you dislike? In mobile version of wiki navigation is not easy. Recommendations to others considering the product Give it a test drive. What business problems are you solving with the product? What benefits have you realized? We use wiki for user documentation.

Pleased with the product, but could use additional work to be complete.

What do you like best? The ability to save documentation in a formal file structure that is easily found. What do you dislike? I don't like that it automatically notifies watchers when an initial change is made. What business problems are you solving with the product? What benefits have you realized? We use Confluence to store training documentation in a digestible format that is easy to send out via a link.

Does the KB job. Highly extensible via plugins. Feels geeky at its core.

What do you like best? Confluence works. It doesn't mess up. For an application as critical as KB often is, that's important. It's highly extensible with plugins from the Atlassian universe. It can play nicely with JIRA. It has good version control, decently responsive views on mobile, and a solid community around it. What do you dislike? Search is terrible. Like, really terrible. I'll search for an article I and others use all the time by using the words in the title and it won't show ...

Decent Product - Needs work

What do you like best? I like that this can act as a central hub for documentation for a team. What do you dislike? This product should be more robust than it is currently. It should have more features similar to Google Drive when it comes to documents. The features for spreadsheets in particular needs a little work. This product also isn't as intuitive as I would like it to be. Recommendations to others considering the product I recommend utilizing help documents and links as ...

For internal Wiki and Customer Product Information

What do you like best? Easy to understand and lightweight user interface - export to pdf with own footer and header. Find all information you need in one self hosted installation. Great integration with Jira What do you dislike? not much - sometimes I´m struggling with decisions from Atlassian Product Managment - but my requirements are not properly not the same as the one from the big user base Recommendations to others considering the product remain at the basic features - ...

Confluence is good for documentation.

What do you like best? My team puts how-to articles and tracks project documentation on Confluence. Creating docs that fit our needs is easy to do with Confluence. Images and diagrams can be inserted into docs which is very useful. What do you dislike? It can be difficult to keep the space organized, it's not intuitive. What business problems are you solving with the product? What benefits have you realized? Confluence is especially helpful for new employees who need to learn some ...

Best wiki around

What do you like best? I've used several wiki tools - MediaWiki, tinywiki, tiddlywiki, SharePoint *glub*, OneNote, even WordPress (with some wiki-extending plugins. Nothing even comes close to Confluence's ease-of-use and feature set. Our users LOVE Confluence and all the features it provides. It's a true enterprise solution (unlike Google Docs and provides a great user experience (unlike all the other "enterprise solutions". Pricing is great - seriously the only better pricing you could ...

Confluence is efficiently providing collaboration to my team

What do you like best? Confluence brings my entire project team together and provides us with a one-stop-shop for project documentations and information. I like the ease-of-use of Confluence when compared with some of the other out of the box solutions like SharePoint. What do you dislike? From my experience, data migration feature within confluence needs to be improved. When you already have invested huge amount of time and effort in designing your collaboration in a different tool ...

Easy Knowledge management

What do you like best? It is very easy to build a structure for knowledge. Creating sections and pages is one thing. The biggest problem is to categorize and manage the knowledge with our collegues in the company. But with individual keyword for every wikipage it is easy to handle. This is really powerful in combination with macros. What do you dislike? In the actual verion there is no option for parallel editing of wikipages. With the new version late 2016 it will be possible. Most ...