Confluence Reviews in June 2026: User Ratings, Pros & Cons

Great for team collaboration!

What do you like best? Great for team collaboration and allows for important items to be kept in one spot. Having the the search function is also really nice to find items within Confluence at any time. What do you dislike? Being that I have to sign into Atlasssian to get into Confluence, it would be nice to have a better integration with JIRA (having a single sign on screen though is very nice. What business problems are you solving with the product? What benefits have you realized? ...

I've used confluence for several software projects

What do you like best? Confluence is an efficient place to share ideas and project updates. What do you dislike? The frequency of the reminder emails or emails every time someone comments can be redundant. I had to turn them off. Recommendations to others considering the product It is a great tool for keeping many people updated on a project! I like that the platform is able to be customized to suit a companies specific needs - so make use of the custom features and be sure that it ...

Very Easy to Use and Navigate

What do you like best? I like how easy it is to navigate to pages and sub-pages. The formatting is elegant as well. I also like receiving alerts when I am "watching" a page and it gets updated What do you dislike? There is nothing that i can think of that I dislike about Confluence What business problems are you solving with the product? What benefits have you realized? Work Instructions

Confluence is a great tool for sharing project notes, plans and reports across teams.

What do you like best? The macros really make it easy to customize based on what you need. What do you dislike? Not good for having multiple people edit a single page at one time. What business problems are you solving with the product? What benefits have you realized? It helps teams document their process and projects and keeps all important documents in one place that is easily accessible to others.

Confluence brings JIRA integration and a poor editing UX to the crowded wiki space

What do you like best? Confluence's primary advantage is that it is integrated with JIRA. The wiki experience it provides is good. Reviewing changes and version histories is particularly good. What do you dislike? I strongly dislike Confluence's wiki markup syntax. I wish Confluence supported Markdown, or at the very least used a syntax that did not employ many of the same symbols as Markdown. This is my only complaint, but it is important. GitHub also has integrated wikis and offers a ...

Confluence Review

What do you like best? I really enjoy the breadth of knowledge we have available in confluence. The search engine feature is great and often matches me with exactly what I'm looking for. I love how easy it is to create and maintain pages. There's a lot of cool things you can put on pages and it's more customizable than most web-building tools I've used. What do you dislike? I dislike the feed I have as it's confusing and not entirely related to me. We use Confluence a whole lot so ...

Confluence Review

What do you like best? It is a great to collaborate in meetings, we are a project based business and Confluence helps us review our time sheets and make sure we are on the right path with our customer centric goals. What do you dislike? It is a little complicated to learn and navigate. Would like to see an easier user interface. Recommendations to others considering the product If you are a project based company this is an excellent tool. What business problems are you solving with ...

Great Knowledge Base Tool

What do you like best? We use confluence for our internal communication and knowledge base. We also use it for documents that we know are going to be needed by future hires. For this purpose, it is a great solution. Our dev team also uses it for all of their internal documentation so they do not end up reinventing the wheel. What do you dislike? The system is developed with a folder system style layout. While this can be effective I think there are some other ways to make the data ...

Great way to organise knowledge!

What do you like best? Ability to store large volumes of data in a clean and searchable format which you can organise hierarchically. The page editing features are also fully fledged resulting in easy to read documentation with contents pages, links, images, etc. You can also add plugins to increase the functionality. What do you dislike? The search can be a little clunky at times. What business problems are you solving with the product? What benefits have you realized? Storing ...

Very good product for Documentation

What do you like best? In my experience, Confluence is good for 1. All shared documentation(text, excels etc in network drives are replaced by Confluence. 2. Documentation for business processes, policies and procedures, technical information, etc. 3. Single sign-on What do you dislike? There is no way to convert our previous documentation from Fogbugz to Confluence. What business problems are you solving with the product? What benefits have you realized? Since our company ...