Confluence Reviews in June 2026: User Ratings, Pros & Cons

Helpful Tool for Growing Companies

What do you like best? Confluence is a great resource to corral information. We use it internally as a wikipedia of sorts, where you can search for the info you're looking for. Its easy to use and intuitive in setup. What do you dislike? The search functionality definitely needs some work. While its a great resource, searching for keywords can frequently overlook the page you're looking for- or take you to a page that has since been outdated. What business problems are you solving ...

Knowledge Management

What do you like best? It's a centralized resource to dump all of your team/company's relevant knowledge. Everyone from the company can take the time to explore and find the necessary information if they don't know something. What do you dislike? Editing functionalities are sometimes hard to learn. We're already using so many word processing tools. It'd be great if it could be very similar to other tools in the market so I don't have to spend time learning something new. ...

Confluence

What do you like best? It's nothing fancy, but it does what it's supposed to do. It provides the basic wiki functionality needed to centralize information. What do you dislike? I have not had any problems with Confluence. Nothing comes to mind that I would change. Recommendations to others considering the product I don't have any particular recommendations. It works fine, just like any other wiki software. What business problems are you solving with the product? What benefits have ...

Easy to use and follow

What do you like best? The easiness of being able to find specific items and to be able to create subpages within the already existing pages. What do you dislike? The search engine isn't always specific. It brings up way too many options. What business problems are you solving with the product? What benefits have you realized? We use the product to track our companies and all of the details behind them. It is very convenient to be able to have them all in one place.

Confluence as an Internal Product Wiki - Review

What do you like best? I like the fact that there is a low learning curve for getting users up and running in Confluence. I also like how easy it is to organize and search for content. What do you dislike? At this point in time, there isn't anything specific that I dislike about Confluence. What business problems are you solving with the product? What benefits have you realized? It's a great environment for our internal product wiki. Some users even create their own call logs and ...

Good for any size companies!

What do you like best? Confluence works great if you want to organize notes, guides, and documentations! I've used this service for 2 years now and I can't find a better tool out there to share documents. I use JIRA as well so the integration with JIRA is absolutely wonderful! Some of the benefits I see includes: - folder structure makes it easy to find specific documents - minimal HTML knowledge is required - labeling and tags are great to do a quick search - visibility on ...

A Reliable Place for Documentation

What do you like best? Confluence is a very simple interface that can adapt to be as complex as you would like. Our company has endless processes that require documentation and it handles the workload easily. We also utilize the software to handle sprint planning for our development team. Coupled with JIRA, these two allow most of our company's task to be handled and organized without much intervention needed. A brand new employee can quickly learn the interface and start work fast. What ...

Over 20 years experience specializing in product marketing and management.

What do you like best? Great repository for documenting and sharing out requirement sets with stakeholders. What do you dislike? While Confluence's WYSIWYG editor has come a long way, it could still stand improving. A lot unnecessry time is spent making grammatical corrections (esp when working with bulletted lists. Recommendations to others considering the product Take the time necessary to map out and index how you expect your documentation to scale over time. What business ...

So Much Information

What do you like best? I love that it's easy to use and a great place to keep tons of information. I like that it integrates with JIRA but its hard to make sure you do it the right way. Does serve as a good internal hub of information for the company. What do you dislike? It's hard to keep organized and up to date. There is also almost TOO much you can do with it that it makes it overwhelming and hard to follow. The search function needs to be updated. Recommendations to others ...

The Best Intranet So Far

What do you like best? Its so easy to copy and paste Google Docs into Confluence and create new pages. Its perfect if you have no time and want it to look professional and functional. What do you dislike? Cant think of anything negative at the moment to be honest. I find it mostly positive. What business problems are you solving with the product? What benefits have you realized? The need to have alot of important IT/Facilities information in a central place for the IT Team and the ...