Confluence Reviews in June 2026: User Ratings, Pros & Cons

Confluence Wiki

What do you like best? Give permissions to different groups and have individuals within those groups create a hierarchy documentation structure. What do you dislike? If I import documents such as word or pdf it is not as good of quality as the external imported document. Same with exporting the document. Recommendations to others considering the product Definitely a great product. For large organizations, plan out the groups and group owners. What business problems are you solving ...

Easy to setup and syncs with Jira and Hipchat.

What do you like best? I like that it syncs with other systems we already use. Great place to combine decision making and tracking for all groups. What do you dislike? Some of the interface seems outdated and needs updating. What business problems are you solving with the product? What benefits have you realized? We want a central place for conversation and decision making tracking. All users can have access to information needed.

Great project management tool

What do you like best? I like the ability to see what edits have been made on a specific page and getting real-time emails that someone has edited a page that I've been following/editing myself. What do you dislike? I need more formal training on the software but I feel like the site could look more user-friendly and modern. The look is quite 'older' and traditional for a website. Recommendations to others considering the product Go through a systems training with colleagues ...

Great place to share documents and maintain a wiki page

What do you like best? Ease of use of the product. I like their drag and drop feature a lot. What do you dislike? I would like to see better version control of the documents What business problems are you solving with the product? What benefits have you realized? As a PO, I like to keep all the documents up to date and use confluence for the same.

Its a good team collaboration tool

What do you like best? Its ability to share and edit documents with the team in realtime. What do you dislike? I think the UI of confluence is not that attractive and appealing. Recommendations to others considering the product For good results working wih team, go with it What business problems are you solving with the product? What benefits have you realized? Managing the team, tasks, result documents, etc.

Confluence

What do you like best? Having information/updates that are easily accessible What do you dislike? The interface and navigation takes some time to get used to What business problems are you solving with the product? What benefits have you realized? Keeping track of too many email correspondence about different subject. It is helpful to know have one place to look for information and updates.

Great collaborative software to help develop projects

What do you like best? I found out that Confluence's integration with other platforms such as Hipchat helps a lot when you are working in a project because most of the time you will need to transfer files from one platform to another, so this integration beween them is really useful. Also the wide range of different templates that you can work with is an excellent feature. What do you dislike? Confluence can get quite expensive when you have a whole team using it. I also dislike it's ...

Confluence + Hipchat = smoothest video chat experience

What do you like best? We work on a very large, sprawling campus/ Using Confluence with Hipchat has enabled us to have meetings with departments and team members across campus with the least difficulty/hiccups we've ever experienced. Bottom line: a solid resource, a great option to have, and a really a fantastic integrated video chat platform. What do you dislike? Honestly, the design. This isn't a big deal because the functionality is so good, but for a platform like this I expect a ...

Collaboration Done Well

What do you like best? Confluence is a great place for EVERYTHING "Insert Company Name Here". This is YOUR company page to collaborate and work together on projects. If I ever have any questions on How-To's or company procedure, I can do a search on Confluence and find what i need. A great way to create project one-pagers. Great sub layering for different departments. Confluence can scale with your business really well. What do you dislike? The design and user experience is a bit ...

Confluence review

What do you like best? Using it for close to a year now at our company for FAQs we are asked in customer service, I can start typing in a couple keywords and there's at least a 50/50 chance I'll see the answer to that question immediately. What do you dislike? I think the UI could be updated a bit to look a bit more sleek and modern... ie larger fonts, more spacing (think Typeform Recommendations to others considering the product Great internal database to use that keeps on growing. ...