Confluence Reviews in June 2026: User Ratings, Pros & Cons

Great with some UI struggles

What do you like best? Confluence is amazingly customizable and the integration with JIRA and HipChat is an amazing plus. For our team (10 people the price point is unbeatable. What do you dislike? The interface leaves a little to be desired for non-technical users (some of our less tech savvy staff struggled with navigating and finding their way around I also feel that the JIRA integration could offer a little more (though perhaps that's more of a check against JIRA - I don't ...

Not a very good designed product.

What do you like best? It's simple design attracts every user. What do you dislike? I don't like it's navigation style and search functionality. Recommendations to others considering the product I don't recommend anyone. What business problems are you solving with the product? What benefits have you realized? Medical application written for doctors to control patient information.

A simple way to organize our internal projects and requests

What do you like best? I like how simple and user-friendly the interface is, and the ability to build different boards and have things automatically categorized in different areas for different teams. We have multiple teams able to communicate with each other through Jira, and it makes the process of moving issues, bugs, or enhancements through the channel from CS to Engineering very seamless. What do you dislike? I dislike that there isn't a super easy way to track the path that a ...

A decent way of documenting

What do you like best? I like the new feature of tabs--it helps keep pages much cleaner for documentation purposes. What do you dislike? Searching is overwhelming. There has to be a better way to search using more than just keywords. What business problems are you solving with the product? What benefits have you realized? This provides a central location for storing documentation about our customers and processes.

CONFLUENCE: User Review

What do you like best? All-in-one place for project docs. Ability to nest folders and files in tree structure. Ability to tie it in with JIRA. Tagging linked to Outlook. What do you dislike? Confusing to Edit docs at first. Cannot have directories of the same name as another directory, even if it's in a totally different project space. Very odd btw. Tables are terribly low quality. Recommendations to others considering the product Give yourself time to familiarize ...

central place to keep your team's work organized and accessible

What do you like best? Changes modern teams work Create, share, and collaborate on projects all in one place Update same knowledge page to make Team's knowledge grow with pace . What do you dislike? To keep your projects moving forward, faster Confluence come out to be best one as of now i didn't experience any Cons related to confluence . Recommendations to others considering the product To keep your projects moving forward, faster it is highly recommended to have a common ...

Great tool for documentation that changes frequently; search needs some work.

What do you like best? I like the ability to make super dynamic pages. You can go basic and throw up quick entries or take advantage of more customized pages (or templates!. Our team frequently updates entries, and Confluence makes this really easy. What do you dislike? The search functionality isn't always the most useful. There seems to be a bit of a lack of "intuition" in searches. The top results aren't always the most relevant. Recommendations to others considering the product ...

Good Place to share reusable knowledge on projects

What do you like best? Being able to keep a centralized location of information that team members can reference What do you dislike? The version that we have, the UI can be confusing, and learning curve on how to use it to its fullest potential. What business problems are you solving with the product? What benefits have you realized? Keeping team members on the same page regarding updates to projects.

Confluence for team documentation

What do you like best? Our team shifted to Confluence in 2016, and the best thing we've been able to integrate is the detail of procedures, including many processes that have overlapping procedures to get to a resolution. Confluence allows for a streamlined outline of these processes What do you dislike? The search functions of confluence seem somewhat limited, as there's not a way to prioritize specific phrases (that may not be in the document itself for coworkers to search. I ...

Confluence is great for issue tracking and wiki-type knowledgebases.

What do you like best? The UI is easy to navigate and information is readily accessible. It is also easy to make changes to posted pages and notes making it great for collaboration and knowledge-sharing. What do you dislike? There are no issues that I can think of that inhibit use/access. Recommendations to others considering the product If you're looking for a collaborative note-taking platform, this is your guy! What business problems are you solving with the product? What ...