Confluence Reviews in June 2026: User Ratings, Pros & Cons

Knowledge Base at its best

What do you like best? Easy to use, everybody knows it&how to use What do you dislike? Missing template functions dir Special sections. Everybody does it his Or her way. Recommendations to others considering the product Go for it! What business problems are you solving with the product? What benefits have you realized? Knowledge Transfer

Great Resource

What do you like best? Confluence is a phenomenal resource that allows our company to integrate and share information between departments. I use it daily and would be lost without it. What do you dislike? I do not have any issues with confluence as it seems to meet all of my needs. Recommendations to others considering the product Take advantage of confluence and use it regularly. What business problems are you solving with the product? What benefits have you realized? It's an ...

Good place to document tables for users and IT.

What do you like best? Confluence makes it easy to set up pages to document table structures for users. We use this documentation within IT and for operational analyst to reference for reporting needs. What do you dislike? Sometimes it is hard to find where documentation has been placed. This may be more of an organization and training issue. Recommendations to others considering the product Confluence does so much more, but I would recommend it for documentation of all kinds. What ...

Confluence is an excellent product

What do you like best? The fact that each department can have their own space to collaborate on. Individual articles can be shared between departments so duplication of effort is minimized and all information about a process, or product is as consistent as possible. Everyone needs to be on the same page if customers are to get consistent information. What do you dislike? It can be a little overwhelming to get started but once over that initial hurdle everything goes pretty smoothly. ...

We use the confluence Wiki

What do you like best? The Confluence wiki is a good tool for documentation and collaboration. we use it to document all of our product requirements and UI library and UX guidelines. What do you dislike? We experience some issues with the navigation menu on the left, also when choosing a page with hierarchy we can not see the children pages unless we manually a widget to show them. What business problems are you solving with the product? What benefits have you realized? one place ...

Great tool to collaborate with your team

What do you like best? -Great Project Management tool to create, edit, collaborate with your immediate team and organization (especially if remote/ Central company wiki -Easy to link JIRA tickets to provide additional context to tickets. - Version control What do you dislike? -Limited formatting options when transferring over a word doc or excel sheet on a confluence page. The tables and bullet points don't transfer over well. -Macros are confusing/not intuitive What ...

Finding info made easy

What do you like best? Easy to find the information you are looking for. Search tools/Edit tools are user friendly. What do you dislike? I don't like the update notifications. It could run smoother. What business problems are you solving with the product? What benefits have you realized? We are able to utilize this software to find questions on the go, in a quick manner.

Easy to use, collaborative software

What do you like best? I used Confluence in the days of Wiki markup language and picked up on it within a month. My team was in the middle of building a wiki to streamline the onboarding process for new software engineers and other IT personnel. This software allowed us to upload multiple documents in various formats into one easy-to-use solution. What do you dislike? The Wiki markup language did get in the way at times as certain features were not available on the toolbar. Since ...

Confluence, searches well but feels somewhat unorganized

What do you like best? I like the search aspect of Confluence. Even though there are What do you dislike? You feel like the pages within Confluence are floating in space. There isn't Recommendations to others considering the product Think hard about the overall "file folder" system as you develop out your Confluence structure. That way, when users start creating pages, they are done in an organized way. What business problems are you solving with the product? What benefits have ...

Shared content management

What do you like best? Confluence has many advantages - the most impressive being the ease of creating shared content and ability of this to link to other atlassian products (e.g. JIRA and bitbucket. Simple page layouts, intuitive structure and a host of add-ons allow you to create quite advanced pages and keep track of all users commits and comments. Having 40+ people in a work place makes confluence an ideal first stop for building our content and research in one place. What do you ...