Confluence Reviews in June 2026: User Ratings, Pros & Cons

Jira

What do you like best? Tons of options, workflows, good layout and good filter options What do you dislike? Little bit laggy and often i only use a small % of the features What business problems are you solving with the product? What benefits have you realized? tracking bugs

We hosted our help documentation in Confluence

What do you like best? I liked the easy editing and formatting of documents What do you dislike? The settings menus were sometimes difficult to navigate What business problems are you solving with the product? What benefits have you realized? We used this tool to host our help documentation

Good Collaboration for Mid-Size Company

What do you like best? I like that we can all track the information with my colleagues at the same time and also are informed if something is changed and can be prompted to refresh our pages. What do you dislike? Some of the functionality is not intuitive and easy to use. Some functionality not as useful compared to using other messaging options out there. Have to use several programs to get work done. What business problems are you solving with the product? What benefits have you ...

Good way to share internal knowledge

What do you like best? Ease of use. Good way to create knowledge base articles for internal teams Great for information sharing Flexible and easy publishing options Integrations with Jira and Hipchat What do you dislike? Search indexing seems to work oddly/poorly at times. Recommendations to others considering the product Great tool for knowledge sharing. Give it a try. I could see it being useful for teams that are looking to cross train and share knowledge. New ...

Intuitive and simple

What do you like best? Intuitive simple interface, everything does what you expected it to do. What do you dislike? Server seems to be RAM intensive, meaning I need to allocate more resources to confluence even when not in use for longer periods of time. Wish they had a version to use on shared hosting plans, since the current solution requires root on unix servers. What business problems are you solving with the product? What benefits have you realized? Easy documentation and ...

Review on Confluence

What do you like best? the organization that confluence offers to its customers What do you dislike? Sometimes it is a little hard to navigate. If locked out, only a system administrator can assist and that can become incredibly frustrating. What business problems are you solving with the product? What benefits have you realized? Organization among different teams in the company

Confluence

What do you like best? It's flexible and let's you come up with nice designs. What do you dislike? It could be more interactive. Users can post a question but that's really it. Recommendations to others considering the product It's a wiki and does what you need it to do. Updated versions might have better capabilities than the one we have. What business problems are you solving with the product? What benefits have you realized? It was supposed to be our communications tool

Solid tool for process wikis

What do you like best? If used properly, Confluence is excellent for internal process management. We use it to create and maintain dynamic wiki content. The search feature also does a nice job. What do you dislike? In my opinion, Confluence is weak when it comes to document management. It's not intuitive to link documents within wikis, etc. What business problems are you solving with the product? What benefits have you realized? Primarily, we are solving the problem of ensuring our ...

Confusing

What do you like best? Not much to say here. I suppose that it is fairly easy to use What do you dislike? The layout is confusing. Security is a joke, although this may be the way our team has implemented it. It does not organize subjects nearly as well as SharePoint. Recommendations to others considering the product THink twice. Be sure to plan security well. What business problems are you solving with the product? What benefits have you realized? Thought sharing, project ...

Feels Quite Dated

What do you like best? Good place to get a whole team on the same page. What do you dislike? The navigation and UI seem dated. It is hard to jump in and know what to do. What business problems are you solving with the product? What benefits have you realized? Collaboration. It has provided marginal improvement, but those who don't use it daily find it hard to understand.