Confluence Reviews in June 2026: User Ratings, Pros & Cons

Great documentation tool

What do you like best? Tagging and searching capabilities. Confluence is perfect for requirements. What do you dislike? Formatting is time consuming and not intuitive What business problems are you solving with the product? What benefits have you realized? We use it to document features and stories and to collaborate with the client

Confluence. Great for WIKIs but not much else.

What do you like best? I like the ease in which you can create a WIKI and the nice format they are done in. What do you dislike? Pretty much everything else beyond WIKIs. Unfortunately the software is not a great platform to work in and is not conducive to the way people work. In addition the company is a pain to work with and doesn't seem like they care about their customers or working with their customers. Support from Atlassian for this platform leaves much to be desired. ...

Confluence - A great tool for organizing big projects

What do you like best? I think the best part about Confluence is how flexible the file structure/page tree organization is within an organized space. This allows you to organize all aspects of a big project (documentation, notes, sub-categories, etc. in an outline-like structure, that can be quickly glanced over to help other team members find exactly what they are looking for. What do you dislike? The hardest part about Confluence is getting started. It's easy to be overwhelmed by ...

confluence is pretty good

What do you like best? highly customizable charting, sql functionality, social What do you dislike? that i'm such a noob at setting up my team's pages. but, it's been a good learning experience. Recommendations to others considering the product become familiar with your sql stuff in order to pull info What business problems are you solving with the product? What benefits have you realized? charting tickets, ticket response times, active tickets and such. we also put much of our ...

Great product!

What do you like best? Seemless document sharing and viewing is the best part! What do you dislike? Often times there are unauthorized edits that can be a problem. What business problems are you solving with the product? What benefits have you realized? Having multiple users view and edit documents seemlessly, improves turn-around time and workflow speed.

Confluence Review

What do you like best? The program is pretty easy to use. Has decent functionality What do you dislike? Having to keep files the exact same name when posting new documents (no easy way to replace What business problems are you solving with the product? What benefits have you realized? We use this to roll out templates to the Sales team. We also use the program to house SOPs.

Knowledge Base and collaboration for teams

What do you like best? ease of use and consistent interface with other Atlassian products. the simplified settings page for personalization. creating a new page is so easy and intuitive. I am also impressed by the calendar feature which can be used as a planning tool and subscribed to by members of a team. It also integrates to the active directory. For technical or administrative roles, upgrading to a newer version is a breeze What do you dislike? not sure how easy to share content ...

good product for sharing information

What do you like best? ease of use, simple design. very intuitive and to the point What do you dislike? the way policies are applied. no clear solution when you have conflicting policies What business problems are you solving with the product? What benefits have you realized? when an issue occurred, it was easy to look up when we started seeing the issue and compare to what what done to determine root cause.

Knowledge sharing with conflunece

What do you like best? Confluence is like a huge scrapbook. If you have any idea you can put it down and share it with your team members. It makes collaboration very easy because information is available all the time. What do you dislike? I really don't have any issues with confluence Recommendations to others considering the product Try to put structure to your documentation so its easy to find stuff and also easy to use What business problems are you solving with the product? ...

Seamless experience

What do you like best? The creation of widgets and macros were the best features. It helped me customize my notes to a great extent What do you dislike? The color combination is too close to the UI for facebook. It's a little confusing Recommendations to others considering the product Do a cloud based trial run alongside other attlassian products What business problems are you solving with the product? What benefits have you realized? The top problems it solved was tagging Peers ...