Confluence Reviews in June 2026: User Ratings, Pros & Cons

Confluence Review

What do you like best? Functionality and organization. Ability for cross collaboration throughout an organization. What do you dislike? It would be nice to have some Office functions, i.e. formulas. Recommendations to others considering the product Robust solution, that will help with organization, transparency, and breaking down silos. What business problems are you solving with the product? What benefits have you realized? Organization/tracking of projects. Documenting SOP's, ...

Confusing

What do you like best? Being able to have all the information in one place What do you dislike? Confusing to use, to find things. It's also hard to navigate when you're trying to create a page, it'll be much easier if the editing buttons emulated excel. What business problems are you solving with the product? What benefits have you realized? Repository.

It's OK, relatively easy to use

What do you like best? I like that our team can all collaboratively update, and it has worked well for our weekly status meetings. We can include our updates individually, and then it's also easy to access meeting notes from past weeks. It's nice to access things here instead of digging for them on our server or within other tools we use. What do you dislike? I don't love the calendar capabilities and updates. I also find it a bit challenging to navigate, at times. I feel like I know ...

Confluence is great!

What do you like best? Confluence allows me to do my work efficiently while tracking progress and bring products to life. What do you dislike? The UI could use a refresh as it's quite stale. Recommendations to others considering the product no What business problems are you solving with the product? What benefits have you realized? Ownership, project management + flow

Flexible and elegant knowledge base

What do you like best? Confluence is easy to learn and easy to use. Very intuitive interface, thousands of plugins and macros, syntax highlighting, auto index and many more allows you to create beautiful documentation quickly. Native jira integration, centralise identify management (Active Directory support make it easy to work with many different types of teams/organisations. What do you dislike? Lack of support for oracle 11g database in newer versions. Recommendations to others ...

Great tool for knowledge management

What do you like best? The platform is easy to use, very "user friendly" and clear. What do you dislike? I want more document edit abilities (font, shapes,... Recommendations to others considering the product I would recommend this software for knowledge management What business problems are you solving with the product? What benefits have you realized? I use it for knowledge management and sharing between the different departments.

Amazing experience

What do you like best? I like that i can collaborate with my colleagues in working on a project through confluence. This goes along way in getting things done quickly What do you dislike? The learning curve is a bit steep, but once you get used to confluence it becomes easier to use Recommendations to others considering the product For collaboration use confluence, it will make your work life easier What business problems are you solving with the product? What benefits have you ...

Not intuitive

What do you like best? It was a great place to document everything needed for a project. What do you dislike? It was not very intuitive or user-friendly and definitely felt all over the place Recommendations to others considering the product Get organized with structure from the get-go. That'll make a difference. What business problems are you solving with the product? What benefits have you realized? Having a place to document all pieces of a project, have conversations about ...

A wonderful place to throw all that documentation

What do you like best? I love how it's easy to group items, share data, and streamline everything into one area. What do you dislike? Sometimes more recently, when using Confluence it has been slow and will be non-responsive as JIRA reported issues. They usually resolve this within the hour or two. What business problems are you solving with the product? What benefits have you realized? The overwhelming sharing of Google Docs. Before we would upload to a shared drive and could not ...

Useful but difficult to navigate

What do you like best? I like that we can create articles quickly What do you dislike? It's difficult to navigate at times and search for articles Recommendations to others considering the product It works well for any kind of documentation. With a better search and a slightly cleaner interface it would be amazing. What business problems are you solving with the product? What benefits have you realized? I use it for internal documentation