Confluence Reviews in June 2026: User Ratings, Pros & Cons

Well organized, easy to use

What do you like best? I use confluence on a daily basis to brush up on tasks and update procedures as needed. I've never had to hunt for a help page or FAQ. What do you dislike? Literally no downside. Everything is just how you'd expect it to be. What business problems are you solving with the product? What benefits have you realized? I deal with credit card disputes and th different brands have varying methods of interaction. Confluence is a great way to keep specific steps and ...

Confluence review

What do you like best? Once everything is set up it is very user friendly especially when it comes to creating documents and sharing them with team members without having to create a .doc file and emailing it to everyone. What do you dislike? When creating templates it is very cumbersome to export the contents into a PDF format. It is possible to export a document with just 2 clicks but then you lose the visibility of the customer template formatting (header/footer What business ...

Not Enough Customization

What do you like best? Simple interface, easy to use, easy to learn. What do you dislike? not enough ways to customize, poor support Recommendations to others considering the product more support for users and ways to customize the tool What business problems are you solving with the product? What benefits have you realized? tracking work completed

Confluence Allows Companies to compile knowledge.

What do you like best? I like the ability to tag different subjects. What do you dislike? It is hard to search via keywords to find pages. What business problems are you solving with the product? What benefits have you realized? I use confluences to sift through pages made by associates

Confluence is a great tool for collaboration.

What do you like best? the ability to collaborate on documentation and projects. What do you dislike? I can't think of anything off the top of my head. Recommendations to others considering the product It's a powerful tool, but can be made to fit your specific needs, so don't be afraid of the power or think it's too much. It's very easy to use. What business problems are you solving with the product? What benefits have you realized? Confluence provides my company with the ...

Good tool for big companies

What do you like best? It provide multiple features for different kinds of documentation, e.g. You can draw and upload the flow chart directly on confluence, you can paste the source code in different predefined formats What do you dislike? It is very slow sometimes and unable to save the change you have made What business problems are you solving with the product? What benefits have you realized? It provides a centralised place to put all the documents together so that people can ...

Scattered and cumbersome

What do you like best? Confluence is a very robust tool. There are many useful integrations and abilities. What do you dislike? Confluence is not very mobile and on the go friendly. It also very hard to search. What business problems are you solving with the product? What benefits have you realized? It is a large repository of information - everyone uses it and it holds history well.

Best Documentation Tool in the market!

What do you like best? The Frontend and functionalities in the frontend are awesome and having the possibility to have version for your documentation and being able to go back to a history of a file is a fantastic feature for a documentation software. What do you dislike? sometimes the update process gets a bit hard and goes a little bit out of its way sometimes! What business problems are you solving with the product? What benefits have you realized? our doumentation problem has ...

Neat and Efficient

What do you like best? I like the interface which allows easy collaboration between team members. What do you dislike? Nothing! I like it this way. Convenient and simple. Recommendations to others considering the product Go for it. What business problems are you solving with the product? What benefits have you realized? All the process documentation is being done on confluence. This is giving us a convenient and efficient manner of being on the same page, literally!

Extremely Useful

What do you like best? My favorite part about confluence is that I'm able to add any type of content to a page and customize the layout. What do you dislike? The biggest problem I've had with Confluence is the interface. It wasn't as user-friendly as it could have been. Recently however, Atlassian updated the UI and it's way easier to use. Recommendations to others considering the product If you develop software for web or desktop and use bitbucket, JIRA, confluence is the best way ...