Confluence Reviews in June 2026: User Ratings, Pros & Cons

reasonable tool for sharing info, knowledge base etc

What do you like best? relatively easy to get up to speed with. good for sharing knowledge base articles and tips. Easy to see who had accessed stuff. What do you dislike? can be hard to find what you want at times. too many features available and we only use a few. What business problems are you solving with the product? What benefits have you realized? good for collaboration and sharing

Robust and extensible

What do you like best? The best part about Confluence is the different plugins available from both Atlassian and third parties. Confluence is best thought of as a platform. What do you dislike? Wiki markup. Intended to be quick, but not robust enough to be particularly useful. Thankfully, HTML editing is available. What business problems are you solving with the product? What benefits have you realized? Internal knowledgebase that everyone can contribute to. Having a centralized ...

Lots of options, needs learning curve

What do you like best? There are options to do just about anything you need. It's a nice place to store collective knowledge. I like that you can upload documents or just type the info right into the site. I guess, that's mostly it, there are a lot of features. What do you dislike? There is a lot to learn and it can be daunting. Also, it is a little hard to hyperlink things in the text of the page you are making. The calendars are annoying and there should be a better way to stop ...

Excellent place for project documentation and team dashboards

What do you like best? Easy to use and very robust gadgets you can use out of the box. Easy to publish the page after you have made updates. Easy to access in combination with JIRA software. What do you dislike? Not able to allow all company members to access it unless they have a specific license, used to be able to have view only access as long as you had a JIRA license. What business problems are you solving with the product? What benefits have you realized? Central location for ...

Effective and Easy

What do you like best? The User Experiencenis well thought out and the different aspects work well together What do you dislike? Some of the items can seem convoluted, especially when getting into nested items. What business problems are you solving with the product? What benefits have you realized? Project planning

Vast amount of built in macros to provide various info to different audiences.

What do you like best? High configurability of the various Spaces and subsequent pages. What do you dislike? Getting to know everything which can be done, and best practices for setting them up. Recommendations to others considering the product Lots of tools to work with; works great with JIRA. What business problems are you solving with the product? What benefits have you realized? Providing internal documentation across departments.

Excellent software to organize project planning and execution

What do you like best? The flexibility of the tool in tweaking and creating the templates to meet business requirements. What do you dislike? It can be overwhelming for new users at times, but as long as proper expertise is available internally it shouldn't be a problem. What business problems are you solving with the product? What benefits have you realized? Focusing on project documentation and transition into execution.

Very hard to find anything

What do you like best? Great way to create and publish documentation in a cloud setting. What do you dislike? Very hard to find what you need. Working in a large company, there are so many directories and folders, sub folders, that it can get very hard to find something unless you have a direct link. What business problems are you solving with the product? What benefits have you realized? Cloud documentation for ease of use, version control, and collaboration.

Excellent tool to share and write your documents

What do you like best? Confluent is very easy to use and has a friendly look and feel. Is very useful to use for share documents, write notes, manage several projects. What do you dislike? I don't have a lot of bad things by the moments. In my opinion one or things that confluence improvement is the navigation Recommendations to others considering the product improve reports What business problems are you solving with the product? What benefits have you realized? I am working a ...

One Tool to Rule them All

What do you like best? Confluence is VERY open. I am able to upload images, videos, embed links, create tasks from an epic, the dynamic nature of Confluence allows me to convey any message to anyone, all in one place. What do you dislike? My only dislike is also my favorite part. Confluence can be so Dynamic, that training someone to use Confluence for the first time is daunting. There are terms and systematic uses for each piece that letting someone create things without fully ...