Confluence Reviews in June 2026: User Ratings, Pros & Cons

Great tool for projects

What do you like best? Confluence reduces holding several documentation in various folders. I have organize my task's stories for each of the projects linked to the folders within JIRA. Every folder/story has a structure content, plus stories are accessible to everyone in the team. My team members know exactly where to look for when they need information on specific tasks. Also, new members are able to see the documentations about a task right out of box and learn the requirement . What ...

Great Tool for Communication

What do you like best? Confluence is an absolutely fantastic tool for maintaining clear communication throughout a JIRA project. What do you dislike? It's a bit difficult to customize. More than a few co-workers have called the user interface "ugly" Recommendations to others considering the product Make sure to set aside some time to teach your team how you plan to use confluence. There's a little bit of a learning curve. What business problems are you solving with the product? ...

Best Tool for Project Lifecycle Management

What do you like best? The best thing about Confluence is you have everything in one place. Also you have connectivity with JIRA which makes your life easy. What do you dislike? The UI is not that intuitive when compared with the Competitors What business problems are you solving with the product? What benefits have you realized? We are using confluence for our entire project life cycle.

Good software

What do you like best? Ability to share yet lock down documents What do you dislike? Inability to store share msg/outlook email What business problems are you solving with the product? What benefits have you realized? Share/review/update(versions of docs

Confluence Review

What do you like best? The ability to comment and watch a document or issue. I like that Confluence is integrated with JIRA and HipChat. It is very well organized for documentation. What do you dislike? I haven't found anything to dislike yet. What business problems are you solving with the product? What benefits have you realized? Organizing documentation in one place that is easily searchable with the ability to integrate JIRA and HipChat for adding to or discussing issues.

Asynchronous communication for win

What do you like best? Inline comments are amazing, they are a great collaborative tool for many teammates review and share thought in pages. What do you dislike? Sometimes is not so easy to find the best edit solution for a given task on Confluence. I expected more intuitive flow and interface, to not have "to think a lot" to figure out how to use it properly. Recommendations to others considering the product In my opinion, it is worth the investment acquiring Confluence if your ...

Good if you are using the atlassion package

What do you like best? I find it good complementary offer to Jira What do you dislike? It's too complex and too geeky. There are plenty of other tools that can deliver the job easier What business problems are you solving with the product? What benefits have you realized? Product Documentation, workflows, onboarding materials

Confluence works well for our needs

What do you like best? Confluence allows us to have easily searchable documentation that helps our team stayed trained and up to date. We use this tool to write documentation about new product releases so our delivery and support staff can easily reference the pages when they are on the phone with a client. We also hold all our training documents, as well as archive meeting notes and videos here. Several teams also use Confluence to hold documentation about complex processes or workflows ...

Great Documentation and Collaboration Platform

What do you like best? This software allows you to collaborate on documentation and set tasks or "watch" documents that get updated. You can also allow anonymous access to pages that you decide in order to give visibility to other areas of the company where a license might not be needed or make sense. What do you dislike? I am not a huge fan of the user interface as it seems a bit boring. The core features are great but sometimes you'll need to buy a third party plugin (example: ...

Good Document Repo

What do you like best? It's an easy way to consolidate documents/changelogs/documentation etc. The document tree is useful and the pages are easily modified via html. What do you dislike? It's tedious to use. I find I prefer making documentation in Google Drive and copying it over to Confluence, which defeats the purpose a bit. What business problems are you solving with the product? What benefits have you realized? Document and plan consolidation.