Confluence Reviews in June 2026: User Ratings, Pros & Cons

A platform to maintain documents within an organization

What do you like best? It's a part of the jira platform. All teams can maintain the technical documents. Markdown support. What do you dislike? Searching for documents is not easy, using some macros/plugins. Recommendations to others considering the product Please make the search better What business problems are you solving with the product? What benefits have you realized? Sharing/maintaining technical documents is easy

Easy to use and collaborate with the team

What do you like best? We used google drive and other products to share the files and document our process. We were recommended Confluence by one of our business partner and we switched to Confluence recently. So far, its we find it easy to document whatever we want. There are so many instructional guides and videos to have a better understanding of the product. What do you dislike? We haven't used it extensively as of now and just started to use it. However, I feel it would have been ...

Ease communication across teams

What do you like best? It helps ease communication between Technical teams and non-technical stakeholders. What do you dislike? The only thing I don't like is the placement of tabs. Its not organized What business problems are you solving with the product? What benefits have you realized? Create a space for every team, department, or major project to share knowledge, information and keep work organized

Gives u a blog like feel im work environment

What do you like best? The way u can create all html pages without any technical knowledge. And the way u can let people know by tagging them. What do you dislike? Notifications om each amd every edit that someone does What business problems are you solving with the product? What benefits have you realized? Knowledge repository

Confluence is a great application for Project Space

What do you like best? I like how I can create a project space based on my needs, and then customize the space. What do you dislike? There are not many templates which are available. What business problems are you solving with the product? What benefits have you realized? We use confluence for meetings, and projects. Really convenient to share with others and using with multiple users on the same project.

Great extensibility

What do you like best? The store has a lot of add-ons. It makes for a pretty decent "wiki" solution. What do you dislike? So far, there is not much I dislike about the service. I guess I wish there was more free content, or better trials. Recommendations to others considering the product It's a no brainer if you are already using Atlassian's other tools like HipChat. What business problems are you solving with the product? What benefits have you realized? Love having all our IT ...

Easy to navigate

What do you like best? The application of fairly easy to navigate and is fairly customizable. What do you dislike? The search feature isn't as powerful at context as desired What business problems are you solving with the product? What benefits have you realized? The company uses confluence to provide a single location for all information. From policy's, to job descriptions.

Confluence for web projects

What do you like best? I like that all documents including meeting notes can be created and stored on Confluence and be used as a reference point. What do you dislike? At first it can seem overwhelming so it could do with some visible overlay tips. What business problems are you solving with the product? What benefits have you realized? It is solving project management problems. It benefits be storing all historical documented expectations and as a collaboration tool between ...

Great and Pwerful tool to share knowledge with the organisation.

What do you like best? Watcher feature is cool. We can have separate spaces for each team. Articles can have comments, and the Q&A system is good to have. What do you dislike? Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show you every article related to either "product" or ...

Useful but lacks navigation ease

What do you like best? I like the collaborative nature of the pages What do you dislike? I find navigation to be difficult -- the search function is not great and it's hard to access your favorite pages quickly. What business problems are you solving with the product? What benefits have you realized? We are able to share valuable procedural information while keeping it up to date for everyone all the time.