Confluence Reviews in June 2026: User Ratings, Pros & Cons

Great tool for team collaboration

What do you like best? Limit access to targeted users Hierarchy structure for documents What do you dislike? Nothing as of now which I dislike. I really like this tool What business problems are you solving with the product? What benefits have you realized? One location to keep product repositories

Great Software for sharing information within the company

What do you like best? I like the ability to collaborate and share information within the software. It is easy and intuitive to publish something on confluence and easy to navigate within to find relevant information. What do you dislike? I dislike that the layout can be sometimes messy and you have to click on multiple links to find what you are looking for. What business problems are you solving with the product? What benefits have you realized? We were able to post tutorials and ...

Very good knowledge base

What do you like best? All project teams can publish our docs and wiki in Confluence What do you dislike? Many of good features of Confluence available only after install plugins What business problems are you solving with the product? What benefits have you realized? Knowledge Base of company

Confluence

What do you like best? I love the way you can organize information, see updates of other projects on the team, and create different spaces. What do you dislike? Sometimes it can be difficult to navigate and figure out where to find what What business problems are you solving with the product? What benefits have you realized? Great place to collaborate and store shared information, meeting notes, calendars, etc.

Handy Platform with many powerful features

What do you like best? - Easy organization of single pieces of documentation - easy structuring using Macros and pre-built elements - integration with ticketing eases documentation What do you dislike? - performance - sometimes loading time takes very long - the search function could be improved What business problems are you solving with the product? What benefits have you realized? Documentation of technical knowledge and internal processes

Robust and easy to use but limited functionality

What do you like best? It's intuitive to use. We use it in leu of intranet for manage all marketing collateral and related sales training. You can create menus and easily upload material of all kinds. Limited but useful role base user management. What do you dislike? It has limited functionality. For example, the search is limited and not stellar. The look and feel is very rudimentary and does not give us the lure I would like Marketing to have. You can add text but it's all very ...

Robust features, confusing interface

What do you like best? I like that there's a lot I can do with confluence as far as an internal wiki. What do you dislike? I don't like that it is super confusing to use and I'm not sure where to put documentation, or attach files to Google drive. What business problems are you solving with the product? What benefits have you realized? It allows me to put procedures and such on an internal wiki, plus we use JIRA which integrates with it well.

Convenient, Flexible, Powerful

What do you like best? The ability to integrate with other Atlassian products like JIRA to pull reports automatically. What do you dislike? Lack of theming support and support for standard markdown formats. Recommendations to others considering the product Stands out if you have other Atlassian products integrated, however decent wiki tool by itself, albeit quite expensive. What business problems are you solving with the product? What benefits have you realized? Automated project ...

Helpful, but takes a bit to get used to

What do you like best? The different article templates (ie, how-to, blog post, etc are very helpful, and the system is very easy to organize. What do you dislike? If you aren't using a template, or are trying to modify an existing one, it can be difficult to navigate. What business problems are you solving with the product? What benefits have you realized? It's really easy to keep everyone in the loop, and provide a platform that the team can view/contribute to without a ...

Best Wiki for all season

What do you like best? simple, easy to use, the best for documentation and not only. Can be used also for a different situations and works. What do you dislike? nothing. At this moment it's perfect and I hope continue be simple and easy to use. Recommendations to others considering the product Confluence is the right way for creating a single point where information can be reached. What business problems are you solving with the product? What benefits have you realized? Create a ...