Confluence Reviews in June 2026: User Ratings, Pros & Cons

Great tool, looking forward to seeing improvements

What do you like best? It is a great way to document and collaborate with cross functional teams. They try to make it easy to edit and collaborate but sometimes personalization can be diffuclt What do you dislike? Sometimes the site can be very clunky to work with. There are limitations to its rigid structure such as personalization. I wish there was a better FAQ or Tool help section. Anytime I google or search their library it really isn't helpful. Recommendations to others ...

Knowledge base for our business

What do you like best? Able to keep training materials in one place. We document work processes in Confluence, therefore if anyone need to look back on how to do certain things, they can use the system like a library. What do you dislike? The new layout, I still need to get used to it. Since the layout has changed it takes a bit longer to find documents that I have been using a lot previously, Recommendations to others considering the product Companies who struggle to share ...

Confluence

What do you like best? Interactive page that allows my employees to easily access up to date information. What do you dislike? Page design could be improved upon and it seems there is much more I could be using Confluence for that I am unaware of. I would be interested in learning more about confluence What business problems are you solving with the product? What benefits have you realized? A common area in which all staff can easily access up to date information

Easy to navigate, clear layout - hard to search

What do you like best? The layout is very easy to read and to navigate. Collaboration and notifications are simple and relevant. Web-based means that there is no additional software to install. What do you dislike? Searching could use some improvement, I find myself not being able to find documents that I know exist. Our portal is behind the firewall which forces remote users to login via VPN to access the site. This should be a consideration for ease of use and security. ...

Works well, however difficult to format at times

What do you like best? The breadcrumbs way of keeping pages together What do you dislike? Sometimes it can be difficult to get the formatting how you want. What business problems are you solving with the product? What benefits have you realized? Being able to collaborate well on documentation

Pretty decent software - Sometimes has technical issues

What do you like best? It's great to be able to have a wiki that has some form pages that multiple team members can edit or view. What do you dislike? Sometimes there's difficulty allowing the editing of pages. What business problems are you solving with the product? What benefits have you realized? We have many different services and a wide knowledge base that our employees need to be aware of - this allows everyone to have that knowledge at our fingerprints in a private manner.

Confluence is a very good tool to share your thoughts

What do you like best? Confluence is a very good tool to share knowledge. From internal documentation to personal insights, Confluence allows you to organize and share your texts. It has a simple to use but complete editing tool. What do you dislike? Updates to User interface have been often in recent days. This creates some kind of confusion. Recommendations to others considering the product One of the best collaboration tools in the market. What business problems are you solving ...

Great resource consolidation, but tough to navigate

What do you like best? Confluence is an awesome way to consolidate all resources for your team into one place. Also really nice for tracking historical issues and system improvements. What do you dislike? It's not really very easy to navigate the system. I wish there were an easier way to search the information in our confluence instance to find what I'm looking for. I often rely on other resources because the search algorithm is difficult to use. What business problems are you ...

We use it for storing our technical documents and it is a good platform.

What do you like best? It is easy to store documents and index. What do you dislike? Our version does not support REST API and it is causing problems for our crawling . What business problems are you solving with the product? What benefits have you realized? To store and organize our technical documents.

Subscription Server meets Wiki

What do you like best? Team Spaces make it easy to find relevant content for Key Business Areas What do you dislike? High learning curve for some of the more useful features What business problems are you solving with the product? What benefits have you realized? We mostly use Confluence for documentation and pipeline delivery statuses.