Confluence Reviews in June 2026: User Ratings, Pros & Cons

Solid program that gets the job done

What do you like best? easy user interface: it is very intuitive and simple to use. A couple of clicks, and you are done. What do you dislike? It is possibly oversimplified: sometimes I like to have more customizing options based on the needs of my task and project. Recommendations to others considering the product It's a solid program that allows you to get basic tasks done expediently and with great results. If you want more customization or more authority/autonomy over variances, ...

Helpful for Organization

What do you like best? Multiple people can edit at once & information can be shared across teams What do you dislike? I have not used confluence long enough to figure out what improvements are necessary What business problems are you solving with the product? What benefits have you realized? cross-departmental communication

Confluence Makes Sharing and Collaborating Easy

What do you like best? I really like the ability to work on longer term projects and store valuable info in a single tool. What do you dislike? The interface is less than intuitive, especially the text editor when creating pages Recommendations to others considering the product The efficacy and usefulness of the tool is defined by teams and users commitment to the tool. Teams the actively utilize and expand their knowledge base in the Confluence seems to have more success. What ...

Confluence for non developers

What do you like best? I like being able to add process improvements to a working draft What do you dislike? There are some bugs right now where you can't add watchers. That's pretty tough Recommendations to others considering the product It's hard to navigate sometimes- could be our company though What business problems are you solving with the product? What benefits have you realized? We use confluence to document processes for teams. We haven't fully moved over to this

Best place to organize your documentation

What do you like best? The different templates are helpful. Team collaboration and notification on changes helps the team to be in sync. How to articles helps the onboarding process easy. Integration with JIRA and Bamboo is icing on the cake. We do release notes and that pulls the stories from Jira with a search query. The task in JIRA can link to a wiki in confluence with just the name matching to the task. An article can be linked back to JIRA task by tagging the task name in the ...

Confluence

What do you like best? I really like how easy it to collaborate with other co-workers. What do you dislike? Sometimes it is hard to share files and get issues resolved when the program itself isn't responding. What business problems are you solving with the product? What benefits have you realized? We are closing the gap between miscommunication in our department.

Functional and easy

What do you like best? The clean and intuitive layout makes it easy to navigate and create content. What do you dislike? I wish I could insert more personality, I would sacrifice some of the clean interface for more customization options. Recommendations to others considering the product Features such as watching a page are invaluable. What business problems are you solving with the product? What benefits have you realized? Confluence is basically our guidebook to the work and ...

Oh no, new UI, oh no...

What do you like best? Confluence is very beneficial for project management and storing documents. It makes creating tasks for my graphics department very easy. I can link other pages for reference, tag people, assign a date, and tag another folder where they can save completed files. What do you dislike? The new UI... we need to have a serious talk here. Most change is good even when there is a learning curve. My office is 65 people mixed with developers, graphic artists, PM's, ...

Going in the wrong direction

What do you like best? The ability to organize pages based on project and then create multiple types of pages within that area is helpful to organize files. What do you dislike? The set up is nearly impossible to navigate. It is not intuitive in the slightest, ESPECIALLY the new layout. It is harder than ever to find anything you are trying to access, and all of the functions seem almost purposefully hidden from sight. Please hire a new UX/UI team, Atlassian. Recommendations to ...

Banking and Confluence Pages

What do you like best? I like that it can be kept as in internal source of communication as well as documentation for internal libraries and instructions for system installations. It's easy to tag people to different post just in case they've missed something, or if you're unsure what something is trying to say, you can see who wrote the post and you can ask them in person/IM them. What do you dislike? I don't really have any complaints about this software. It does what it's supposed ...