Confluence Reviews in June 2026: User Ratings, Pros & Cons

Confluence at ease

What do you like best? It's great to have a wiki to be able to post things and share with other team members. What do you dislike? You have to be behind firewall, i.e. vpn in order to access. What business problems are you solving with the product? What benefits have you realized? Process, timeline, milestone, requirements

Great tool

What do you like best? It was very easy to use the sites that we had on Confluence What do you dislike? I do not have anything that I disliked! What business problems are you solving with the product? What benefits have you realized? I really liked the ease of using it and how seamlessly it integrated into our workplace.

Content Management Made Easy

What do you like best? Confluence is a must-have addition to the Atlassian suite. It's excellent for companies/teams looking to improve collaboration, store project documentation, and manage deadlines. What do you dislike? I haven't found any features that are troubling/of concern as of yet. I have used the product for over 2 years now. What business problems are you solving with the product? What benefits have you realized? Communication, project management, collaboration, planning.

We love Confluence!

What do you like best? It's very easy to use, organized, and efficient. What do you dislike? It has a little bit of a learning curve at first - but so does most software! Recommendations to others considering the product Definitely check it out : What business problems are you solving with the product? What benefits have you realized? Training. Training. Training. We use this heavily with new hires.

Good for internal, bad for external

What do you like best? Easy to use, collaboration friendly, integration with JIRA ticketing system for our troubleshooting processes What do you dislike? Not appropriate for our needs as a customer-facing platform. Limited 3rd-party integration. What business problems are you solving with the product? What benefits have you realized? Trying to make a customer-facing support wiki. Works sufficiently well.

A Wiki Tool, good to work with Java stock of products

What do you like best? Confluence provides end to end capabilities of a wiki solution. It has complete article writing features using wiki. Task management also works wonderful, one can use it for project management in addition to JIRA What do you dislike? It's another product implementation, I love following a single stack of products, feature wise it delivers what it's meant for but if we look boardly, I would like a complete enterprise solution like sharepoint to provide all ...

Confluence is a one stop shop for collaboration

What do you like best? I love the ease of use associated with Confluence. All members of our team could quickly acclimate to using it to share company-wide information. What do you dislike? A bit simple in terms of design, we find it difficult to customize many of the features. I'm certain there's a way, we just haven't been able to dive that deep yet. Recommendations to others considering the product It's a great product - pricey, but worthwhile especially if you already use JIRA ...

We have great experience with Confluence

PROS & CONS What are the best aspects of this product? I have used other tool for content management, but we have found out that Confluence is perfect solution for our company and we started using it. I like that there are lot of templates available that are institutional related. I’m able to set-up notes, to use calendar system for some projects and to use templates for this purposes. What aspects are problematic or could work better? It can be complicated to set up permissions but ...

Review of Confluence

What do you like best? My favorite feature about confluence is the ability to set up group pages where the whole team can contribute to it and get the latest information. We have linked confluence to JIRA, a ticket management system for logging and tracking work, so we are able to track team tickets on the team page. Confluence has some neat features that allow us to chart the amount of tickets we close versus how many tickets were opened, who is assigning our department the most tickets ...

Poor Wiki software

What do you like best? Web-based. Allowed hierarchy. Allowed custom plugins. Linked to Bitbucket. The idea of a wiki makes sense and it promotes companies to record information and avoid tribal knowledge. What do you dislike? Formatted poorly. There were no good plugins in the store, and everything cost money. We are already paying for the suite. Now we have to pay to embed a word document? No thank you. Maybe not confluences fault, but we had a bunch of "non-programmers" who were ...