Confluence Reviews in June 2026: User Ratings, Pros & Cons

Confluence - QA Engineer

PROS & CONS What are the best aspects of this product? - Knowledge base for the team - Easy to update and edit - Easy to share with the team You can create a library of specific documents that apply only to team. Other team members can also collaborate online on these documents. You can also assign cases/tasks to multiple people and select the priority of the project to take into consideration other projects timeline as well. - I also like the "like feature" as you can appreciate your ...

Confluence is used at my company to better help explain different tasks.

What do you like best? I like how it is easy to navigate and editable. I also like how it is similar to google docs and you can easily see who edits different things and you can format it however you like. What do you dislike? I dislike that you need plug ins to get the best usage of confluence. What business problems are you solving with the product? What benefits have you realized? I'm solving problems that involve getting communication across to employees in different departments.

Confluence is a great tool to store project findings, if you can get the rest of your team to use it

What do you like best? I like how it is easy to access from anywhere. I can get to confluence no matter where I am at the time, or from what device I have with me. I love its integration with Jira, as we use that for project ticketing. I love how configurable it is, so that you can really make a document clean and easy to read, with build in navigation. What do you dislike? Confluence is one of those tools that only works when everyone in your team or organization decide to actually ...

Confluence is a great documentation tool for teams using Atlassian tools

What do you like best? I like the integration with JIRA and other Atlassian tools. What do you dislike? Publishing public vs. private documentation is a weird hassle. What business problems are you solving with the product? What benefits have you realized? Documentation for customers.

Good tool for sharing information

What do you like best? The ability to share and organize information between many teams is great. I like the organizational-tree structure of pages. What do you dislike? There is a large gap in the ability to report on information, contributions and usage. I do not like that I cannot track who on the team is contributing to Confluence. What business problems are you solving with the product? What benefits have you realized? Sharing and storing internal information can often be a ...

Great and easy to use

What do you like best? It's easy to use and convenient for group projects What do you dislike? sometimes get glitches and the software can be hard to set up without having errors. . I think they need to work out the kinks so that getting it going with everyone involved is a bit easier. What business problems are you solving with the product? What benefits have you realized? We are able to more easily collaborate on projects that involve many people

If I never had to use it again it would be too soon

What do you like best? It's easy to share the link with people, once you've spent way too much time putting info on the site. What do you dislike? It's basic, the interface is outdated, the look is outdated, it's all around just a clunky piece of software to use. Recommendations to others considering the product I would recommend finding another solution to your problem. There are other pieces of software out there that can help you achieve the same results. What business ...

Great for customizing training content but has limitations

What do you like best? Include page features, redirecting content to other relevant pages within a space What do you dislike? outdated information that lingers forever. Lack of more layout templates. TOC feature is awful What business problems are you solving with the product? What benefits have you realized? Distributing Training and new information and making it available to all employees. I created a 1 stop page for all new hires to access with links to relevant pages

Beautifully designed collaboration tool

What do you like best? It's easy to share your idea with the ability to add graphs, images, and videos. It makes telling your story a breeze. What do you dislike? Occasionally new posts can get lost and it can be hard to find what you are looking for. What business problems are you solving with the product? What benefits have you realized? Major benefits include the ability to showcase projects, share information, and simply collaborate. Our team has been able to streamline ...

Streamlines communication

What do you like best? Streamlines communication by compiling and archiving conversations minimizing email and digging to find information. What do you dislike? Nothing yet. What business problems are you solving with the product? What benefits have you realized? Meeting minutes and follow ups. Minimizes email communication.