Confluence Reviews in June 2026: User Ratings, Pros & Cons

Confluence is solid - I'm happy with it

What do you like best? Its very easy to use, intuitive, clean. What do you dislike? sometimes it goes down which is not useful since we rely on it so much. What business problems are you solving with the product? What benefits have you realized? We use it to spread information internally, keep things organized, have a central location to store information, training, etc.

Great for onboarding process

What do you like best? With Confluence it becomes very easy to onboard new colleagues and guarantee them a smooth start in your company. Besides, it works very well for us in sharing guidelines on procedures with the rest of the company. What do you dislike? Turning of notifications by email is not the most straightforward, and sometimes results in a large amount of messages when colleagues make changes in a particular document. What business problems are you solving with the product? ...

Very collaborative tool

What do you like best? Team collaboration and ease of use makes it easy to document What do you dislike? Search sometimes does not work and the set up of folders What business problems are you solving with the product? What benefits have you realized? Documentation in a central place

Confluence Review by Current Confluence User

What do you like best? The documentation feature in confluence is amazing... What do you dislike? Nothing as such..but UI features can be improved.. Recommendations to others considering the product I would definitely recommend it to my professional circle. What business problems are you solving with the product? What benefits have you realized? I use it mainly for documentation purposes..and ECM

I'm converted

What do you like best? At first I wasn't totally sold on Confluence, but now I am totally converted. It's ideal for the purpose it's set to help with. What do you dislike? Honestly, not much. It's pretty intuitive and easy to use. I easily use it and have setup entire sections on my own without any training. Recommendations to others considering the product Go for it - it'll be easy to ascertain if it is right for you via researching the platform. There won't be any surprises. What ...

Clunky cloud-based software for file sharing/team spaces

What do you like best? Allows you to have multiple projects/multiple team spaces to house content and information. Decent space for project management and storing background information/notes, etc. What do you dislike? Very difficult to find items and clunky to upload information. For example, takes PPTs and converts them to a pretty ugly, almost unreadable format. Other platforms, like Microsoft OneDrive, prove to be a better solution. Recommendations to others considering the ...

Confluence Product Review

What do you like best? Very easy to use. Easy to collaborate. We have been using this product for sharing technical documentation What do you dislike? Nothing much that I can think of right now What business problems are you solving with the product? What benefits have you realized? Team collaboration

Product Requirements

What do you like best? - All in one place - Search - Easy navigation What do you dislike? - No easy for collaboration and feedback What business problems are you solving with the product? What benefits have you realized? Knowledge base and business requirements documentation

Decent product

What do you like best? The product is pretty easy to use with collobration tools. It helps our users in findiding data quickly. Our internal and external users are pretty happy with the product. However the customer service can be better. The product is reliable and works seamlessely What do you dislike? Bad customer service, heavy license fees, not now good reviews or use cases What business problems are you solving with the product? What benefits have you realized? Helps our users ...

Confluence

What do you like best? Ease of use by all staff members across the company What do you dislike? doesnt support Excel snf Powerpoint imports natively What business problems are you solving with the product? What benefits have you realized? Company wide blogging and notifications