Confluence Reviews in November 2026: User Ratings, Pros & Cons

Really good but throws connection issues most of the times

What do you like best? Documentation features, network diagram support What do you dislike? connection issues, UI can be much better What business problems are you solving with the product? What benefits have you realized? Documentation and networking diagrams

Confluence has made my job easier

What do you like best? The ability to organize documents and sensitive information What do you dislike? The software is almost too versatile. Files can be kept in a lot of places What business problems are you solving with the product? What benefits have you realized? Install Base, Content creation, User documentation

confluence user

What do you like best? capability of platform and ability to use across the Enterprise What do you dislike? I can't think of anything I dislike with What business problems are you solving with the product? What benefits have you realized? collaboration

Great doc collabration

What do you like best? it is great for collabration and intgrates with SF What do you dislike? Its new UI is taking some getting used to What business problems are you solving with the product? What benefits have you realized? Docs

One place for it all

What do you like best? The light feel to it. It doubles up as a web portal and doc store and thank you for not looking like a WINDOWS explorer What do you dislike? It doesnt have a mobile app that I can use to stay updated on the go What business problems are you solving with the product? What benefits have you realized? Keeping my projects on track

Good team collaboration product

What do you like best? Easy for the team to learn. It does not require a lot of training What do you dislike? I don't have any specific things I dislike What business problems are you solving with the product? What benefits have you realized? Team collaboration

Flexible solution, sometimes hard to find things

What do you like best? Confluence has powerful search capabilities that allow our company to build a good knowledge base What do you dislike? Because it is so unstructured, we sometimes end up with 4-5 resource areas with similar names that contain similar information. Governance of information is hard What business problems are you solving with the product? What benefits have you realized? Internal knowledge base

A fantastic place for documentation

What do you like best? I LOVE the product. The way you can store entire projects worth of documentation is amazing What do you dislike? The file storage solution isn't great, though I understand that's not what Confluence is for. What business problems are you solving with the product? What benefits have you realized? Across several teams, we've created a central repository for documentation so that anybody can see our policies and standards.

Confluence

What do you like best? it is best used for an information resource center in one spot What do you dislike? sometimes i find it challenging to search for pages - you need exact wording most of the time What business problems are you solving with the product? What benefits have you realized? we are solving the knowledge sharing challenge by having the topics easily searched and updated here for everyone to reference

Exceptional Tool

What do you like best? I like that Confluence and JIRA link together so that you can create to do's in JIRA easily from Confluence. I also like that it's easy to create pages, duplicate page trees and copy of spaces. The tools and templates make it even easier to keep organized and allow each space and page to be uniform within Confluence. The permissions are also easy to use and that helps alot! What do you dislike? The only downside that I've come across is the inability to work on ...