Confluence Reviews in June 2026: User Ratings, Pros & Cons

My workplace uses it for collaborating online

What do you like best? I like what it serves as a function. It helps the team collaborate more efficiently. What do you dislike? I don't like the appearance of it. When I first started using it, it was a little confusing What business problems are you solving with the product? What benefits have you realized? The benefits are having people together in one place online even when people are from out of state.

Great for Project Management, but clunky

What do you like best? I liked having up to date information on files and programs. It is always current and makes things much better in that regard. What do you dislike? I found it very clunky. In other words, I found it difficult to use and not at all intuitive. What business problems are you solving with the product? What benefits have you realized? We used it for project management and IT projects (which it is ideally suited for!

good for big projects

What do you like best? Great for keeping big teams on the same page and individuals with their assigned tasks. With big projects it's really easy to lose details, and having the email threads visible in the interface so everybody can see the questions and answers is really helpful. What do you dislike? Not the most intuitive interface when sorting through projects with multiple teams involved. Recommendations to others considering the product This is great for making sure everything ...

Confluence - somewhat great and somewhat not so good

What do you like best? Confluence is easy to use as in creating spaces, pages, index and such. It has multiple gadgets that help enhance the usability. Concurrent editing - couple of people can edit the same page and see live what the others are doing. What do you dislike? The search in Confluence needs a major make-over. It´s often hard to find what you are looking. My way around it is to use a preface, for example all process pages have "Process:" at the beginning of the title. The ...

General User

What do you like best? I find that it is easy to use, customize and edit. We were really able to streamline a lot of processes for our company. What do you dislike? As a general user, there isn't anything I dislike. What business problems are you solving with the product? What benefits have you realized? We have been able to streamline internal communication, client communication, training and our review processes.

Why Confluence?

What do you like best? When I was in a temp position we used confluence for our team profiles, how to guides and most importantly our program calendars. What do you dislike? Nothing, I dont really have anything to compare it to but I loved working with confluence. Recommendations to others considering the product This is perfect for organizing your team/company What business problems are you solving with the product? What benefits have you realized? No "problems" are being ...

Great software for teamwork and knowledge base

What do you like best? Confluence is like an internal wiki. It has a list of pages and archives from which I learn a lot. I dont have to depend on any one for my knowledge since I get lot of questions answered at one place. What do you dislike? The UI can be improved and made interactive. It looks a bit less attractive and search results can be improved Recommendations to others considering the product Definitely a great collaboration tool and must required for archiving ...

Confluence makes collaboration easy

What do you like best? So so easy to create a page with rich formatting, tons of macros to use, integrated with Jira and HipChat What do you dislike? Sometimes their formatting gets a little screwy when copying and pasting info, especially info formatted with bullets Recommendations to others considering the product Get the whole suite of products, Jira and HipChat What business problems are you solving with the product? What benefits have you realized? Team collaboration, ...

Communicating with others in the company

What do you like best? Confluence is an easy to use way to share documents, notes, information amongst colleagues. What do you dislike? It did take a bit of time to get used to the user interface but it is now quite understandable. What business problems are you solving with the product? What benefits have you realized? Internal communications amongst teams.

Confluence one stop for all

What do you like best? Project management Organize, track, and review decisions. Hassle-free file-sharing. What do you dislike? Basic styles of formatting and organising What business problems are you solving with the product? What benefits have you realized? Project management, Document Sharing, Knowledge Hub