Confluence Reviews in June 2026: User Ratings, Pros & Cons

Useful tool for collaboration

What do you like best? Collaborative editing plus strong notifications What do you dislike? No real-time collaborative editing (a la Google Docs What business problems are you solving with the product? What benefits have you realized? Wiki tool for archiving historical changes

Confluence wiki is difficult to search

What do you like best? You can see previous versions of a page and also see who edited the page most recently. Knowing who edited the page often helps if you need to ask follow up questions. What do you dislike? It is very difficult to find things. Searching on a topic often does not yield what you'd expect or what you're looking for. Recommendations to others considering the product The searching is very difficult. To me, that is a key feature in a wiki and therefore I'd seriously ...

My Review for Confluence

What do you like best? I like that now sense we use Confluence it is easier to document everything. What do you dislike? What I do dislike is the user interface, its a little to convoluted for me. Recommendations to others considering the product I would recommend making the interface a little easier to use. What business problems are you solving with the product? What benefits have you realized? We are now able to take more notes and share documentation easier.

Confluence is great for storing information..... if you never want to find it again.

What do you like best? Confluence can store what seems to be INFINITE amounts of information. It can be organized really well. What do you dislike? If you do not organize well, and lets face it even if you do organize well, the search tool is miserable when trying to find anything. Recommendations to others considering the product Find something with a better search feature. What business problems are you solving with the product? What benefits have you realized? This is used ...

Works well so far

What do you like best? I'm a new user to the tool, but I like how it works. The content is well maintained and easy to use. Confluence is similar to other tools I've used before, but does have some differences that make it pretty quick to pick up and run with it. What do you dislike? There have been some really odd formatting issues that - I'm sure - most people wouldn't necessarily notice, but to detract from the visual aesthetic. Additionally, user rights seem to be a bit wonky. ...

Great tool

PROS & CONS What are the best aspects of this product? Things I like most about Confluence: various document templates, document version history, clear and straightforward integration with JIRA. Also, I like that I can easily edit pages and format options. What aspects are problematic or could work better? What I don’t like about Confluence is its navigation, it makes me feel lost and it doesn’t organize well the documents. Also, other thing that I don’t like is its speed. What ...

Review of Confluence

What do you like best? I like the collaborative piece of Confluence best. It is very easy to edit and share for large groups. It's also great to link accounts and Jira tickets as needed. What do you dislike? The user interface isn't as user friendly as it could look. What business problems are you solving with the product? What benefits have you realized? No problems at this time. Extra collaboration.

Helpful tool for training

What do you like best? It’s a helpful tool for training. You can utilize it like a huge training manual because you can upload images and it can be step by step What do you dislike? I can’t say there is anything I dislike. What business problems are you solving with the product? What benefits have you realized? Training. It makes training easy and you can refer back to it anytime

Perfect for sharing knowledge between teams around the world

What do you like best? I work with multiple different functional groups in multiple offices around the world. Confluence helps me provide an internal knowledge base that all the teams can refer to and add to What do you dislike? The page editor can be a little tricky to use at times, and navigating between spaces can be a little confusing at first. What business problems are you solving with the product? What benefits have you realized? Inter-office and Inter-team knowledge sharing. ...

Team collaboration

What do you like best? Integration with Jira. allows you to customize templates to standardize work. great for sharing knowledge What do you dislike? The editor (text and table formatting is a bit weak. Linking pages and adding page counts are not straight forward. Recommendations to others considering the product We used this as a wiki to document knowledge and business processes. This can be linked to Jiras or used as a reference for others in our team. What business ...